# WPMU DEV Reviews
**Vendor:** INCSUB  
**Category:** [WordPress Management Tools](https://www.g2.com/categories/wordpress-management-tools)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 861
## About WPMU DEV
The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. Since 2006, WPMU DEV&#39;s award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses. ==Stress-free site and client management== Having a hard time juggling multiple clients or sites? WPMU DEV’s site management hub gives you everything you need to manage, monitor, secure, optimize, update, and backup unlimited sites. Including a fully-integrated client billing system that you can use to set up recurring subscriptions and create your own branded client portal. ==WPMU DEV Hosting - SECURE, reliable, powerful, and feature-packed== WPMU DEV Hosting offers a range of flexible and affordable hosting plans. They’re all isolated, compartmentalized, and use dedicated resources to ensure peak site-speed and security. Some of the best hosting plans when it comes to performance and features. Speaking of features… enjoy free email accounts, Web Application Firewall (WAF), SSL certificates, and migration assistance. As well as developer-friendly tools like: one-click staging, easy SFTP/SSH access, phpMyAdmin. Finally, take your hosting to the next level with cloning and templates, easy file and DNS management, and smart site analytics. We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Now available: IMAP webmail accounts with up to 50 GB of storage at affordable rates, starting at just $1/month. ==12 integrated pro WPMU DEV plugins== A full suite of pro WordPress plugins covering all aspects of site development, design, and management. WPMU DEV&#39;s plugins cover everything from site security, performance, and backups, to white labeling, marketing, and SEO. Including our award-winning Smush plugin, which currently boasts 2,5+ million active installs. ==White label and resell everything WPMU DEV== Our built-in Reseller platform allows you to easily white label and sell our products as your own. It’s the complete suite of tools agencies and WordPress professionals need to sell hosting, domains, templates, SEO, PPC, Expert Services and Support, IMAP Webmail and more. Make money while you sleep without managing servers, dealing with downtime, or having to manually onboard customers. ==The best WordPress support== Every WordPress company claims to provide amazing support, but our team truly delivers the goods. We guarantee: fast response, friendly service, and to do everything we can to solve your problem. You can turn to our experts about ANY WordPress issue via private ticket and 24/7 live chat, or there’s always our growing community of members and like-minded web developers, who are more than happy to help and share their opinions.



## WPMU DEV Pros & Cons
**What users like:**

- Users value the **exceptional 24/7 customer support** team for their responsiveness and helpfulness in resolving issues. (18 reviews)
- Users value the **24/7 support team** that consistently provides exceptional assistance and resolves issues effectively. (14 reviews)
- Users praise the **24/7 support team** at WPMU DEV for their exceptional assistance and problem-solving capabilities. (13 reviews)
- Users appreciate the **24/7 support** from WPMU DEV, citing quick help and assistance beyond just their products. (8 reviews)
- Users value the **high-quality plugins** from WPMU DEV that enhance performance and streamline site management effortlessly. (7 reviews)
- Problem Solving (7 reviews)
- Users value the **quick response support** of WPMU DEV, always getting timely help for their website needs. (7 reviews)
- Users appreciate the **ease of use** of WPMU DEV, facilitating management and support for multiple sites effortlessly. (6 reviews)
- Reliability (6 reviews)
- Problem-Solving (5 reviews)

**What users dislike:**

- Users face **backup issues** with WPMU DEV, complicating site migrations and restoration processes significantly. (4 reviews)
- Users find WPMU DEV&#39;s hosting to be **expensive** , especially for low traffic or non-business sites requiring multiple plans. (4 reviews)
- Users are frustrated with the **high pricing for low traffic sites** , making it challenging to manage multiple websites affordably. (4 reviews)
- Users find the **high cost** of WPMU DEV&#39;s hosting prohibitive for low traffic or personal sites. (3 reviews)
- Users face **plugin issues** that can complicate projects and hinder functionality within WPMU DEV services. (3 reviews)
- Poor Customer Support (3 reviews)
- Price Increase (3 reviews)
- Customer Support (2 reviews)
- Domain Management Issues (2 reviews)
- Users find **hosting limitations** with WPMU DEV due to increased charges and inadequate email service offerings. (2 reviews)

## WPMU DEV Reviews
  ### 1. Thumbnail sketch: Great service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob B. | Copywriter, Editor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2023

**What do you like best about WPMU DEV?**

Aamir took a careful look at a long-standing problem with thumbnails on the site and not only presented a fix, he also provided options to make regenerating thumbnails much faster in the future. 

More recently, Luis Cardenas aided me in configuring Captcha using the WPMUDEV plugin, Defender (they have many useful plugins) and walked me through the setup - I was entering the info into the wrong spot. 

This is emblematic of their invaluable support - your solution is resolved and you are smarter for it.

**What do you dislike about WPMU DEV?**

Nothing comes to mind. There are no support services that can hold a candle to them.

**What problems is WPMU DEV solving and how is that benefiting you?**

Aamir took a careful look at a long-standing problem with thumbnails on the site and not only presented a fix, he also provided options to make regenerating thumbnails much faster in the future. Thanks!

  ### 2. Outstanding Support Staff—Especially Luis Cardenas

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lou D. | Sr Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about WPMU DEV?**

Everything! Their support staff has been extremely helpful in many different situations. Luis Cardenas, has been especially helpful when I have had to reach out to support.

**What do you dislike about WPMU DEV?**

I can't think of anything. Literally nothing comes to mind.

**What problems is WPMU DEV solving and how is that benefiting you?**

WordPress Hosting. We've dealt with a long list of poor hosting. WPMU Dev has raised the bar significantly.

  ### 3. Great product, great service, great price compared to other pro services

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about WPMU DEV?**

Great service for managing wordpress sites, and if anything goes wrong with the service they offer, or your site in general then they are available with live chat to assist. Often but not always they simply can fix the problem for you.

**What do you dislike about WPMU DEV?**

Not much to dislike, but I do have two complaints... 
One is that the monthly price of hosting is very very high for low traffic or non-business sites.
The other gripe is that they really offer no support or assistance for wordpress multisites (to be clear their management services and plugins do support multisite, they will just not assist you with migrating to a multisite), and it kinda seems like their products are engineered to make it difficult to save money on hosting by moving from individual sites hosted with them to a multisite. I have several personal (and a couple business) low traffic sites which I would really like to host with them without having to pay the full price of their managed VPS for each one. To save money on hosting these sites I need to set up my own VPS and manage it myself, else I have to pay $18/mo for each very low traffic site.
Overall, I wouldn't let either of these issues stop you from using WPMU dev. If the hosting is too expensive for your low traffic or personal site then you can still host elsewhere and use their management service, and their products do work on mulitisite, it has just always proven impossible for me to successfully move my existing sites to a multisite using their backup system, and I never wanted to build them again from scratch. Though I would prefer to host all my sites with WPMU, it's just very expensive and they seem to make migrating out deliberately buggy and non functional.

**What problems is WPMU DEV solving and how is that benefiting you?**

Lots of time saved when managing my own, and client sites. Great tools for security, speed optimization, client billing etc. Their managed hosting also is excellent and a great time saver (I already mentioned the small issue with it in terms of cost for low traffic sites.)
Overall, they help me save time, fix problems, and do a better job than I otherwise would, on my own and on client sites.

**Official Response from Deivydas Bumblis:**

> Hey there,

Thank you for the extensive review! We greatly appreciate that and are happy to have you with us :)

Regards,
Deivydas

  ### 4. Great Service So Far

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wyly W. | ceo, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2026

**What do you like best about WPMU DEV?**

great service so far... thank you for your support

**What do you dislike about WPMU DEV?**

you did give me bad advice on redirecting my dns which took one of our sites offline but it was manageable.

**What problems is WPMU DEV solving and how is that benefiting you?**

ease of use hosting for wordpress sites and tools...

  ### 5. Powerful Hosting and Plugins—An Indispensable WordPress Toolkit

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2026

**What do you like best about WPMU DEV?**

Powerful hosting and plugins make for an indispensable suite of tools for WordPress. That paired with top notch support from Luis C and the rest of the team makes WPMU Dev my goto choice.

**What do you dislike about WPMU DEV?**

Fast plans can get pricey. As a nonprofit, we work hard to keep our limited resources focused primarily on our mission.

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMU DEV helps us get the word out about our programs, recruit support, and build our community online.

  ### 6. Migrated Here and Haven't Looked Back

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2025

**What do you like best about WPMU DEV?**

I migrated the sites I manage to WPMU DEV over the course of a few months, and it has been absolutely fantastic. Migrations for each site were quick and painless, and whenever an issue arose the support team was quick with a fix. The suite of plugins available and The Hub feature have become core parts of my builds now. It's all streamlined and organized in a way to keep things as easy as possible for a dev or team to succeed.

**What do you dislike about WPMU DEV?**

My biggest gripe is I cannot purchase .ca domains through WPMU DEV.

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMU DEV is solving issues of plugin management, resource management, and organization. I'm able to save time and money using their suite.

  ### 7. Trying to get my site to load faster, but I broke it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle R. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2025

**What do you like best about WPMU DEV?**

WPMU DEV is easy to use. I love how you can see what you should upload as far as plugins, and then the next steps are easily laid out. I already wear a lot of hats, I don't need to also become a full stack developer to get a few performance improvements on my nonprofit website.

I had an issue today with my website not working correctly on my mobile site - and i went to the chat and was helped quickly. Jamil was friendly and gave easy to follow instructions. My problem was resolved in less than 5 minutes.

**What do you dislike about WPMU DEV?**

I haven't experienced any downsides, maybe one confusion point that I will ask about is that I used Smush Pro and it said it was converting images from .png and .jpg to the quicker loading formats. But when I go to my media library I don't see the new formats anywhere, just repeat versions of the same photo.

**What problems is WPMU DEV solving and how is that benefiting you?**

Google pagespeed gave me some error messages of slow loading graphics and pages. I researched wordpress plugins to help and came upon WPMU DEV. It gave me higher speed results.

  ### 8. Lack of Transparency in Membership Pricing

**Rating:** 0.0/5.0 stars

**Reviewed by:** Jay C. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2021

**What do you like best about WPMU DEV?**

Support both live chat and support ticket so far! Out of so many hosting and/or WordPress related services provider, WPMU is the best. They not just solve issue/support needed under their watch, but other than WPMU plugins or hosting, they are more than happy to assist you.

(Special to Francisco for last support)

**What do you dislike about WPMU DEV?**

I have been a member of this platform for over five years and have seen its business model shift from multisite services to a focus on support and hosting.

I decided to terminate my agency-level membership due to concerns about its renewal pricing policy. The renewal price is significantly higher than the advertised price for new users, yet this difference is not clearly disclosed on their website. This could mislead new users into believing the initial rate applies to yearly renewals when, in reality, it is a one-time offer for first-time subscribers.

I believe transparency is crucial in pricing, and it would be more ethical for the company to clearly state renewal rates upfront.

**Recommendations to others considering WPMU DEV:**

Their progress and development is steady, reliable and supportive enough.

More than enough for ordinary WordPress agency.

**What problems is WPMU DEV solving and how is that benefiting you?**

Support. However their agency pricing is dishonest making me very uncomfortable.

**Official Response from Mercedes Caldwell:**

> Hi Jay,

We appreciate your honest and detailed review! Thanks for taking the time leaving it. Reading that our support team helped you and the way you described your experience is really nice. When it comes to coming across someone you think is inexperienced, our goal is to have a tech-savvy support specialists, so if you ever feel that way, please let us know so we can assess your issue.
It's great to know we're boosting your WordPress business!  🤝

  ### 9. Pay-it-forward customer service rocks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jerry J. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about WPMU DEV?**

Proactive, solution-oriented, friendly. 

Machines can all be within a fraction of each other's performance, but it is the people that make a place shine. I have websites older than WPMU and have hosted everywhere from solar-powered boutiques to AWS instances. Everything else being equal, service always makes the difference. 

But at WPMU it is not equal. I subscribed to their plug-in suite and even though I had my sites spread out through several hosts, it made my life much more manageable. Sucess there led me to investigate their hosting services. I am in the process of moving 10 sites (4 client, 6 mine) ranging from real estate, home rental, and teaching sites, to ecommerce. Their support in archival mail migration (they have an app for that) and overnight site relocation (via FTP) makes a scary road very well lit.

**What do you dislike about WPMU DEV?**

Switching from a solar-powered service to non weighs on me, but not enough to stay at a problematic service.

**What problems is WPMU DEV solving and how is that benefiting you?**

I built my own service at AWS, but it was like carving it out of the side of a dark cave. WPMU offers a clean and well-documented path to getting sites up fast. And serving them fast once up.

  ### 10. Perfect support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erkan G. | Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2025

**What do you like best about WPMU DEV?**

Easy to access support online. Huge thanks

**What do you dislike about WPMU DEV?**

Can be better design on the admin side but its OK

**What problems is WPMU DEV solving and how is that benefiting you?**

I know we can use this plugin without issue

  ### 11. Great service for Wordpress Agencies

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andre Van Der M. | Global Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2024

**What do you like best about WPMU DEV?**

Full house service capabilities so that we don't need to employ those extra staff to handle technical queries. They are great at technical support for Wordpress. We like that we can hand off a lot of services to WPMUDEV. Wish they would charge Australian dollars instead of USD, because the exchange rate is horrendous.

**What do you dislike about WPMU DEV?**

Lately WPMUDEV has started charging for additional services which were included in the past. While I understand the commercial reasons for this, it is a bit cheeky for those that have been longtime investors in their platform and services. 
New email service offerings on the hosting plans are not up to other company offers. For example, they only offer 100MB accounts and IMAP which cannot compete with other hosting companies email services provided with hosting.

**What problems is WPMU DEV solving and how is that benefiting you?**

Employing unnecessary staff. Reduces our agency overheads.

  ### 12. Quick troubleshooting diagnoses unpicked a costly and frustrating site error

**Rating:** 5.0/5.0 stars

**Reviewed by:** Temi C. | Managing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2022

**What do you like best about WPMU DEV?**

Swift and never shy of rolling up their sleeves and getting stuck in. Ever ready to solve problems and share ownership of the issue with you.

**What do you dislike about WPMU DEV?**

Having to say what I dislike about them - that's a time waste trying to dream up something that just doesn't exist

**What problems is WPMU DEV solving and how is that benefiting you?**

I'm a self-confessed hoarder of WP plugins and some project are well in excess of 100+ installations. This often leads to sticky issues surrounding compatibliity. Whenever there is a clash which causes a crashing-halt to productivity, I call on the help of WPMUDEV. Their WP developer experts never fail to humble themselves to helping out with my sometimes menial requests and switch my project to being back online. Priceless intervention and when it matters the most. Thank you.

**Official Response from Aleksandar Stojnovic:**

> Hi Temi, 

Thank you for sharing that tremendous feedback! I'll be sure to pass your praise to Arjay Lazar! :)

Have a great week, 

Cheers, Alex 

  ### 13. A Reliable Partner

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pete B. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about WPMU DEV?**

The Live Chat support is fantastic. They usually go above and beyond to assist in more complex matters. The only support I have experience that has rivaled this was with WP Engine's Enterprise plans, but WPMU DEV is a considerably cheaper alternative with a more rounded and always expanding service offering.

**What do you dislike about WPMU DEV?**

Communication could be improved by the sales team.

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMU DEV have developed a system that has allowed us to consolidate numerous tools into single platform, cutting costs while removing complexity.

  ### 14. Quality support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa S. | website developer, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about WPMU DEV?**

I rely on the entire collection of WPMUDev's products and services for my freelance work. It's worth the cost in every way. The best part is the excellent and easily accessible support, which has saved me time and headache more than once - with a special mention for Fida, who helped me with a down site tonight.

**What do you dislike about WPMU DEV?**

I only wish I could link to my bank's credit card payment system for customer invoicing which has lower fees, rather than using Stripe.

**What problems is WPMU DEV solving and how is that benefiting you?**

The dashboard management makes it easy for me to manage all my clients' sites from one place, saving me time and effort. And I feel secure knowing that WPMU's technical support is so easily available.

  ### 15. Good product but great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2025

**What do you like best about WPMU DEV?**

24/7 support team that helps with almost anything you need. Leroy from the support team went above and beyond to help resolve my issues and I have had a similar experience with so many of their support team.

**What do you dislike about WPMU DEV?**

Honestly there isn't too much I dislike about WPMUDEV, there is the occasional plugin issue and I would like to have the option of shared hosting for certain things.

**What problems is WPMU DEV solving and how is that benefiting you?**

Management of websites and hosting infrastructure.

  ### 16. Alfredo L. is a Rock Star!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Toby . | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2024

**What do you like best about WPMU DEV?**

WPMU's Alfredo L. was a ohenomenal help to me today. I was freaking out about some broken images that were a cause of a new Woocommerce update that conflicted with my Flatsome theme.  I'm NOT a developer and run a very small fledgling company (for now).   On my checkout pages, the credit card icons were not displaying, which could cause a potential customer to be skeptical about the legitimacy of my site.  He walked me through a number of scenarios, provided screenshots that helped me undersatnd what was happening and spent quality time on my issue.

Needless to say, he fixed the issue and was a pleasure to work with. If he is representive of the rest of the WPMU Dev team, then I highly recommend!

**What do you dislike about WPMU DEV?**

The only thing that I found to be slightly agitating was trying to find how I could get into live chat support.

**What problems is WPMU DEV solving and how is that benefiting you?**

I believe that I just stated that in my review of today's problem and issue that was solved.

  ### 17. Support that simplify your day

**Rating:** 5.0/5.0 stars

**Reviewed by:** Axel Friedrichson J. | Salgsrepresentant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2024

**What do you like best about WPMU DEV?**

When you run a small business, the need for easy-to-use product with stable and quick support is big! 
Every time I contact WMPU DEV their support teamis patient, answering all questions, and even offer to do some technical stuff for me. 

It's great to have their manuals and how-to-guides, but sometimes the time isn't there to read through them. Then it's nice to have support that explains short and simple what to do, and if needed they go in and help themselves. 

Thanks for a great service!

**What do you dislike about WPMU DEV?**

Nothing I have experienced, not even after 2-3 years of using WPMU DEV on different sites.

**What problems is WPMU DEV solving and how is that benefiting you?**

Specially DNS issues, and also when migrating domains and websites they are always very helpfull. They help me prep the migration and complete it.

  ### 18. Excellent experience, both with hosting and maintenance.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirk M. | CEO, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2025

**What do you like best about WPMU DEV?**

Quality of products and services. Hosting plans have a good amount of room to step up or down, plugins and CS is spot on.

**What do you dislike about WPMU DEV?**

There is not anything I can point out that I do not like about them.

**What problems is WPMU DEV solving and how is that benefiting you?**

Solid hosting and site maintenance.

  ### 19. Fabulous support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2025

**What do you like best about WPMU DEV?**

Fabulous support. Good solid products and User communication. Easy to use

**What do you dislike about WPMU DEV?**

Nothing. Nothing. Nothing. Nothing. Nothing.

**What problems is WPMU DEV solving and how is that benefiting you?**

Reliable WordPress  hosting. Easy to use. Fabulous support for when thinks do go wrong

  ### 20. The One Stop Shop for WordPress site management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tisagh C. | IT Consultant, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2024

**What do you like best about WPMU DEV?**

What I like most is the ability to quickly and easily perform maintenance actions on multiple sites at once. I don't like to enable automated plugin updates on client sites since this can lead to broken functionality on occasion. Instead, I manually update once per week unless there is a security risk which requires me to update sooner. With the WPMU DEV Dashboard, I can select all updates across all sites and update with one click. It's amazing.
It's a very similar situation for security, performance, SEO, and backups.

**What do you dislike about WPMU DEV?**

I wish that there was the ability to manage non-WordPress sites to some extent.

**What problems is WPMU DEV solving and how is that benefiting you?**

WordPress sites require plugins to enable certain functions with ease, however, there are often updates, security risks, performance impacts and more associated with each plugin. This tool allows me to manage all of these aspects with ease.
One of the most useful features is being able to automate tasks and receive reports after.

  ### 21. Lifesavers for Agencies and Freelancers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Devin J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about WPMU DEV?**

The tech support is superior. Working with 5 other hosting companies, I have never experienced such comprehensive tech support. For hosting and domain support all the way down to website troubleshooting. They are very patient and full of knowledge and quick. Aside from them having a ton of features making their service almost priceless, I would still choose them over them competition just because of their technical support alone. They have saved my projects life many times.

**What do you dislike about WPMU DEV?**

No full control over what you can install and store on your hosting server.

**What problems is WPMU DEV solving and how is that benefiting you?**

Providing a way to streamline the onboarding of new clients very effectively. A new client can purchase their hosting, domain, webmail and professional retainer services all through your reseller site. Eliminates the need to walk clients through the complexities of other companies websites while receiving a profit as well for your hard work.

  ### 22. Easy to install and Easy to use - even for a non tech like me.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wayne T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2024

**What do you like best about WPMU DEV?**

I started with the formulator plugin to create applications for people to fill out online. Super easy to install and very manageable. I ended up upgrading and getting the full suite of plugins after I realized I'd been slowly installing them over the years. Easy and makes my website more relevant as I learn more how to use the tools. I had to use customer support for a simple thing I didn't understand and they were super cool and didn't make me feel stupid. I'll probably use it frequently to help people find my website. The whole suite integrated directly into my wordpress site and looks and feels natural.

**What do you dislike about WPMU DEV?**

My wife thinks I'm a tech genius and wants me to do more website stuff.

**What problems is WPMU DEV solving and how is that benefiting you?**

I needed an easy way to add an application form to my site. I needed it to be legally binding and send pdf copies to both parties. This was an easy and friendly solution.

  ### 23. Great Support and FAST Sites!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris O. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about WPMU DEV?**

I can always count on their support to get things resolved when setting up new sites or making changes.  I've been using them for years and have always appreciated their great uptime, fast server speeds, and fantastic support.  I'd highly recommend them!

**What do you dislike about WPMU DEV?**

It's a little difficult to manage connecting your domain to their websites, but with help from support, it always gets done.

**What problems is WPMU DEV solving and how is that benefiting you?**

Provides a fast and stable environment for our production websites

  ### 24. Excellent performance, absolutely fantastic support, and free tools at a very reasonable cost.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ray B. | Business owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about WPMU DEV?**

The technical support.   I am a business owner, not an IT person, and the support given is always top-notch.

Yet again, today, a plugin developer had bad instructions on their own website, but Amin was able to correct it.

**What do you dislike about WPMU DEV?**

No business-quality email support.  A basic utility is provided, but I have to use a separate provider to reliably send customer emails and newsletters.

**What problems is WPMU DEV solving and how is that benefiting you?**

All-in one package for hosting.  Rather than chasing benefits or issue resolution (which are few) among several providers, WPMU DEV covers it all, saving me a lot of time.

**Official Response from Deivydas Bumblis:**

> Hey Ray,

Thank you so much for the positive review and excellent rating.

It is much appreciated :)

Regards,
Deivydas

  ### 25. Great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2025

**What do you like best about WPMU DEV?**

Ease of contacting people and the ease of their help.

**What do you dislike about WPMU DEV?**

No down sides - I don't know what else to say as I have nothing I dislike!

**What problems is WPMU DEV solving and how is that benefiting you?**

Reactivating a website

  ### 26. Simple one word: OUTSTANDING

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gonzalo M. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2024

**What do you like best about WPMU DEV?**

Their customer support is just incredibly good! I love the main Hub that they have where you can manage everything and even install their plugins directly from their portal.

At the moment, I'm using their premium plugins.

Their platform and applications are definitely user-friendly, and if you have an issue, they will help you instantly! Also, people in support are very kind and efficient! You don't have to wait to have someone assisting you.

Just incredible! I HIGHLY recommend them! The best investment and worth the price!

**What do you dislike about WPMU DEV?**

The only downside is that I already had a couple of conflicts with their Hummingbird caching plugin. It seems to be a good plugin (I don't know much about how to verify how good it is). At the same time, I didn't like that part. I hope that it won't happen again.

With that said, at least the customer support resolves potential issues very quickly. If you don't know that this is the plugin causing the issue (it's very hard sometimes to realize this), then with support, they will be able to help you out!

Finally, I would love to host my website with this company. Unfortunately, it seems to me that they are in the very high-end pricing. Is it worth it? MAYBE! But for the price, I'm not sure! But, I would love to eventually move with them! I loved my experience with the company so far!

**What problems is WPMU DEV solving and how is that benefiting you?**

Caching, image optimization (compression and so), website speed indicator (measure), security (instead of default Loginizer). And maybe a couple of more functionalities.

It benefits in having a many-in-one solution. Easier to use and having support for all those applications. I love to have most of my stuff in the same place.

  ### 27. Great tools and amazing support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Syed A. | DevOps Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about WPMU DEV?**

Not only are there helpful plugins that improve your site in all round performance. Their support staffs are also helpful in doing their best to ensure that our requirements are properly met.

**What do you dislike about WPMU DEV?**

The only dislike about WPMU Dev is the inability of their WP Defender Pro to implement Content Security Police header. Other than this there is nothing I dislike about WPMU Dev

**What problems is WPMU DEV solving and how is that benefiting you?**

They solve almost any problem that we face and it is benefiting us in positive client feedbacks.

  ### 28. Above and Beyond Support Staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie K. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2024

**What do you like best about WPMU DEV?**

Their customer service is amazing, I'm a web developer and recommend them to all my clients because their team is SO helpful. They help with all the "grey areas" that other hosts don't (complex techy stuff, DNS stuff, performance stuff, etc.)

**What do you dislike about WPMU DEV?**

Their staging sites are painfully slow, I guess because they limit server resources. Not bad if you're doing occasional monthly updates, but not great if you're doing a whole redesign and working with multiple team members. (We paired our dev team up with UpDraft Clone sites and backups to help save our progress)

**What problems is WPMU DEV solving and how is that benefiting you?**

They handle everything it's great

  ### 29. A very great hosting company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about WPMU DEV?**

I have been a website developer and digital marketing guy since the early 2000's and I really like the WPMUDev service. I've tried tons of hosting companies and I've found these guys to be the best so far. My sites are much faster than they were before when I used WPEngine, the backups always work, and I can actually talk to support on chat without having to give a PIN or any 2 factor nonsense. You also get your own dedicated box for way cheaper than any other host and the specs are way better too.

**What do you dislike about WPMU DEV?**

So far I don't have any complaints actually.

**What problems is WPMU DEV solving and how is that benefiting you?**

Besides the cost savings, the biggest thing for me quality of customer support and how it is to access that support. When something goes wrong in any way, I can reliably trust that I am going to reach a real human and that they can help.

  ### 30. One Stop Shop!!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Justin T. | Website Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about WPMU DEV?**

In addition to all of the valuable plugins and dedicated hosting, the customer service has been incredible thus far. Always available and ready to help. On top of that, super easy to get a Wordpress site up and running.

**What do you dislike about WPMU DEV?**

Slight learning curve coming from other cookie cutter hosting companies. Kind of missing Softaculous, CPanel, etc

**What problems is WPMU DEV solving and how is that benefiting you?**

All of their proprietary plugins are very useful and essential to any Consultant or Agency.

  ### 31. Excellent customer service.  Very helpful staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leno M. | Creative Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about WPMU DEV?**

They provide great web tools that work seamlessly with WordPress.  The tools help me save time and work extremely efficiently.  I can access all these tools in one place, and they constantly improve them.  The customer service is very helpful, and they are eager to work out your issues.  When plugins do not work as you would like the support staff will help you figure out a workaround.

**What do you dislike about WPMU DEV?**

Occasionally, the plugins interact negatively with other plugins, forcing one to disable them.  As much as I would like, the WPMU plugins don't fulfill all my needs but the support staff is helpful to figure out a workaround.

**What problems is WPMU DEV solving and how is that benefiting you?**

Ease of use and saves me time.  I get a birds-eye view of all my hosted sites and can manage  them from a single control panel.

  ### 32. Excellent Support Staff

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about WPMU DEV?**

Any time I have an issue with my hosting or websites, which is rare.  I have always had a great experience with the support team at WMPU DEV. The chat support is very quick and responsive.

**What do you dislike about WPMU DEV?**

I have had no issues with WPMU DEV to this point.

**What problems is WPMU DEV solving and how is that benefiting you?**

Reliable hosting and uptimes. Great security plugins and an easy-to-use UI.

  ### 33. Great customer support in locating conflict issue

**Rating:** 4.0/5.0 stars

**Reviewed by:** valerie h. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2024

**What do you like best about WPMU DEV?**

When they help me (a novice) get things up and running again. Or point me in the right direction or suggest a tweak on one of their plugins to help me versus putting me to work or to school. Respect of my time and money.

**What do you dislike about WPMU DEV?**

When you restore a backup of the live site you lose the staging site. A dev site is also extra money, too much.

**What problems is WPMU DEV solving and how is that benefiting you?**

too many to list, mainly keeping the website up and stable

  ### 34. Great assistance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kib A. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2024

**What do you like best about WPMU DEV?**

The advisor I spoke to was able to answer all of my questions and investigated the issues thoroughly before providing solutions.

**What do you dislike about WPMU DEV?**

I think its just the Hummingbird plugin itself not doing what we hoped. Performance hasn't been great since installing and configuring Hummingbird, but there may be other factors involved so I don't think its something to dislike WPMU directly.

**What problems is WPMU DEV solving and how is that benefiting you?**

Image optimisation, SEO, Security and somewhat helping with caching.

  ### 35. Excellent Online Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohd Nazzer H. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2022

**What do you like best about WPMU DEV?**

Value for money and available technical/customer support

**What do you dislike about WPMU DEV?**

The queue for services could be on hold for a while

**What problems is WPMU DEV solving and how is that benefiting you?**

Live chat and plugin that provide good WordPress services and monitoring

**Official Response from Mercedes Caldwell:**

> Hey Mohd,

We appreciate your feedback and review! And we are very happy to have you as a member.
One thing we'd love to see is being able to change your experience to a 5-star one, so we're wondering what else you'd like us to change.
Once again, thanks for your comments!
Mercedes

  ### 36. WPMUDEV plugins keep your Wordpress site healthy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stef B. | Sole Proprietor, Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2024

**What do you like best about WPMU DEV?**

WPMUDEV was my first foray into Wordpress Multisites. They have a series of easy to install plug-ins that help you connect your sites, a simple dashboard to see your entire multisite and control WPMU or Third party plug-ins, updates and themes. Implementing a Multisite can be daunting. Many of the requirements that are usually updated using a CLI can be done right from Wordpress. 
A lot of the plug-ins you need to speed up your sites, keep them clean, "smush" images and provide security all come from WPMU. White labeling and branding along with a reseller program makes it very simple for a small business to compete on a larger stage. I appreciate that WPMU also open sourced a number of the earlier plug-ins so anyone can get up and running until they are ready to upgrade to a plan.

**What do you dislike about WPMU DEV?**

At this time, for my needs I don't have any cons. I did move to AWS for a larger platform but I amintain my WPMU account hub and plug-ins since they work so well.

**What problems is WPMU DEV solving and how is that benefiting you?**

The difficulty of setting up and managing Wordpress Multisites with multiple domains and themes.
With a family of plug-ins that worktogether, it's set it and forget it easy administration.

  ### 37. Hummingbird Pro is stellar!

**Rating:** 5.0/5.0 stars

**Reviewed by:** John L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2024

**What do you like best about WPMU DEV?**

A crucial aspect related to software/plugins etc., is being able to back your product with meaningful assistance from an agent of the developer. WPMU DEV does just this. When I needed help at 6am(EST) help was there. Vikram assisted me. He provided the best guidance and support that one could hope for. Vikram exercised strong professionalism. This is meaningful to me as a licensed NYS Private Investigator. I expect to be treated in a manner consistent with the way I conduct business. Vikram gave me an hour of his support. This matters.

**What do you dislike about WPMU DEV?**

Not Applicable. No issues at all. Just typing now to meet the minimum character requirements.

**What problems is WPMU DEV solving and how is that benefiting you?**

Page speed and visibility. The business of private investigations is competitive. I need an edge and WPMU DEV/Hummingbird give me the ability and capability to exceed in a field where others fail.

  ### 38. User Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank M. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about WPMU DEV?**

I am pleased to give WPMU a 5-star rating for his exceptional support and technical expertise. Technicians have been a tremendous help with our IT needs, consistently demonstrating strong problem-solving skills and in-depth technical knowledge. Their communication and teamwork abilities are commendable, ensuring that any issues were resolved efficiently and effectively. Their dedication and professionalism have significantly contributed to our operations, and I highly recommend their services.

**What do you dislike about WPMU DEV?**

There is no shortfalls. The plugins might have shortfalls, but the technicians attend to them in a timely manner

**What problems is WPMU DEV solving and how is that benefiting you?**

Site security, improving site speed, image optimisation, etc

  ### 39. Awesome product, even better support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alban A. | CEO and founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about WPMU DEV?**

Plugins, great support (HUGE shout out to Imran Khan) and peace of mind! SmartCrawl is such a flexibile SEO plugin, SmushPro optimizes images in a second without clutter(love the .webp local storage) and Defender keeps hackers away! You can't go wrong if you're an agency, or freelancer that wants streamlined efficiency and peace of mind. Interface is out of this world, so intuitive!

**What do you dislike about WPMU DEV?**

NOTHING AT ALL! JUST KEEP DOING WHAT YOU'RE DOING AND DON'T STOP!

**What problems is WPMU DEV solving and how is that benefiting you?**

With WPMUDEV I know that with my Wordpress installations are:

Secure - with Defender pro.
Optimized - with Smush.
Contact forms in place - with Forminator.
Search engine optimized - with SmartCrawl Pro.

**Official Response from Cristian Brizuela:**

> Hey there Alban, 

Thank you for this great, thorough review. To know that you feel secure and relieved means everything to us.  We hope to continue to work with you for many years to come. 
 
Best Regards,
Cris

  ### 40. Best tools for WordPress

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bjarke E. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2024

**What do you like best about WPMU DEV?**

All their tools are the best for their purposes, and you get them all in one neat package – which is also able to be white-labelled. It's easy to setup, for multiple clients. The integration is smooth and the platform gives you a great overview of all your sites, clients and more.

**What do you dislike about WPMU DEV?**

I wish their was more ways to translate the services into Danish. The invoices, buying .dk domains and more. All of this would make the platform an even easier choice for all our clients.

**What problems is WPMU DEV solving and how is that benefiting you?**

It can quickly become a hassle dealing with multiple different clients and wordpress solutions.
WPMU helps give us a overview of all our solutions, their status and more – which helps us provide a better service.
All their plugins cover 99% of our clients needs, so we don't need to spend extra time or capital on different plugins.

  ### 41. Best hosting and tech support experience I have ever had, and all at an exceptional value!

**Rating:** 5.0/5.0 stars

**Reviewed by:** PositiveSpin 3. | Owner/Chief Spin Doctor, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2022

**What do you like best about WPMU DEV?**

Everything works all of the time unless I mess it up!  Tech support is phenomenal and always quickly and politely figures out the issue and gets it taken care of.  Rakib immediately identified my stupid mistake, and we had it fixed in less than 5 minutes.  Took a lot of stress out of my night!

**What do you dislike about WPMU DEV?**

I really can't think of anything off the top of my head.  I guess a little more flexibility on economically adding storage to a hosting account without upgrading other server specs that I don't need.

**What problems is WPMU DEV solving and how is that benefiting you?**

Well, my mistake broke all of the content that all of my clients had embedded into their website from my website and was putting up a "coming soon" page on all of their sites.  If I hadn't noticed and fixed it overnight I would have woken up to about 100 emails from people freaking out!

**Official Response from Mercedes Caldwell:**

> Hi there,

It's great to hear that you're having such positive results while using our products and services. We work for situations like the one you described, thank you very much for sharing!
About the problem you shared, it's good to know that you were able to fix it in time, that's really amazing! We hope to continue working with you, for many years to come 😃

  ### 42. Excellent Customer Support Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer B. | IT & Communications Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2024

**What do you like best about WPMU DEV?**

The customer service is so fast. Every time I have used the chat I get a "real" person immediately. Today I had Katharina Cerny and she was so knowledgable and helped me so fast in navigating the seo optimization option they have as a new service. She helped me every step of the way. I am excited to see how the website is changed by WPMUdev developers. Thank you!

**What do you dislike about WPMU DEV?**

nothing as of now, new to site and having an account but love it all so far. thanks

**What problems is WPMU DEV solving and how is that benefiting you?**

SEO optimization and monitoring of the website for a client. site indexing and speed is not working correctly.

  ### 43. Amazing support and super fast response!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2024

**What do you like best about WPMU DEV?**

They have such a great support team as well as great products! I love how everything can be interconnected.

**What do you dislike about WPMU DEV?**

It can be a little difficult if you are new to technology but the support team will help you every steps!

**What problems is WPMU DEV solving and how is that benefiting you?**

I don't have to jump around to get things done!

  ### 44. Switching To Them From WPEngine

**Rating:** 5.0/5.0 stars

**Reviewed by:** Quinton H. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about WPMU DEV?**

I have long appreciated WP Engine as the premier hosting for clients. However, they're pricing structures is difficult when working with clients at scale. Accordingly I began looking for a hosting company with intensive technical documentation and a response chat for technical support. 

Every issue I have experienced has been reolved in under 15 minuts with chat.

**What do you dislike about WPMU DEV?**

I can never find what I need inside of technical support documents and end up using the chat more than I like. I think that will change as I finish learning their systems.

**What problems is WPMU DEV solving and how is that benefiting you?**

Hosting with RELIABLE technical support.

  ### 45. A great suite of Pro tools to help manage multiple sites

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dan S. | Co-Chair, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about WPMU DEV?**

We use WPMU DEV to help support the over 50 WordPress sites we manage. WPMU DEV allows us to monitor and update plugins from a central point, and their Pro plugins give us powerful tools to help with optimization and fine-tuning.

**What do you dislike about WPMU DEV?**

While we have a lot of control through the tools, it can be a bit overwhelming to go through all of the settings. They offer the option for creating presets that can be applied on multiple sites. Their "Hub" dashboard can sometimes feel inefficient to use if you're trying to edit multiple sites or settings at once.

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMU DEV helps to tackle two major problems for us.

The first is providing us with a cost-effective way to deploy optimization tools and plugins for multiple sites. Rather than pay for a handful of different plugins to address common challenges like SEO, performance, security, etc. and worrying about plugin conflicts and bloating, WPMU DEV provides all of those tools under one house with a consistent UI across the different products. Using all of these products from one provider also gives reassurance that they'll work together in harmony.

The second is the ability to centrally manage multiple sites from a single dashboard. We can install and update plugins, monitor site uptime, and organize our sites all from a single dashboard. This saves a lot of time from having to sign into individual sites to do our maintenance.

  ### 46. Wonderful tech support.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Raghoo B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2024

**What do you like best about WPMU DEV?**

As a web development agency specializing in WooCommerce and WordPress, we frequently encounter challenges. Fortunately, we can fully rely on WPMU DEV to handle all bug-related issues and support needs, allowing us to concentrate on expanding our business.

**What do you dislike about WPMU DEV?**

Honestly,Not much. everything is great so far.

**What problems is WPMU DEV solving and how is that benefiting you?**

As a Wordpress agency instead of relying on 3rd party hosting providers. like Godaddy hosting your host caterer. We can offer our completely white label services, and even The plants designed by wap mu dev are so perfect that once we create the website in wpmudev We don't even need to worry about backups losing the site, Any crashes etc.. It feels a little expensive. but the value it offers, makes it worth it.

  ### 47. WPMU Dev Consistently Impresses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christopher A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2024

**What do you like best about WPMU DEV?**

WPMU Dev is emerging as one of the best WordPress platforms I have ever used. I’ve been developing for WordPress since its V1.0 full version release in 2004. As such, I have worked on many WP hosting networks including the networks I consider to be the major professional players: Pagely, Kinsta, and WPEngine. I now have a 4th network to add to that list: WPMU Dev 

I initially set up our account to use their plugins as my company was hosting our clients on another network. Over the years, though, I have slowly gleaned the power of the Hub as a business resource. At the time of this writing, we only have a few sites on WPMU Dev. But those sites are largely hassle-free and highly performant. We are looking at using WPMU Dev as our primary network for client hosting.

Their support is always friendly and very knowledgeable. The software and features of the Hub are very impressive and accommodate much of what our business needs in order to provide our services.

The only reason I didn’t give them a 10 is because I don’t do absolutes and know that there is always room for improvement.

**What do you dislike about WPMU DEV?**

The primary thing I don't like about WPMU Dev is their name: WPMU Dev. With only 7 letters the name is 7 syllables long. I burn 100 calories everytime I have to say or type the name.

The Hub can be a little sluggish because of the sheer amount of work it has to do.

These are small prices to pay for the benefits.

**What problems is WPMU DEV solving and how is that benefiting you?**

The seem to accommodate 70% to 80% of what a design & hosting agency needs. They solve a lot.

  ### 48. Quick and effective support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Flavio C. | Senior Web Architect and Strategic Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2024

**What do you like best about WPMU DEV?**

Support team is quick on response, I sued the supprt chat and I had my issue resolved in less that 10 minutes. Excellent services and good quality of products.

**What do you dislike about WPMU DEV?**

I haven't had any bad experience so far  with WPMU DEV

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMU DEV offers an accessible product rage with very intuitive interfaces, easy to access and easy to use, this help us to reduce the amount of time spnet on creating and offering customized solutions for our clients. Must of all, the support team at WPMU DEV is amazing, very diligent and efficient.

  ### 49. Excellent customer service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammad E. | SEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about WPMU DEV?**

Excellent customer service! Mr. Luigi responded quickly and knew exactly what to do. He helped us in no time, which was really important to us. Thank you, sir!

**What do you dislike about WPMU DEV?**

I have no complaints about WPMU DEV. The platform consistently meets my needs, and I haven't encountered any issues worth mentioning. The tools, support, and overall experience have been excellent, leaving me with nothing to dislike.

**What problems is WPMU DEV solving and how is that benefiting you?**

As for its only page speed using Smush pro.

  ### 50. Absolutely the best possible support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bonnie W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about WPMU DEV?**

WPMUDEV has a very good dashboard to be able to have good control of connected websites and several plug-ins that we appreciate a lot. But the absolute best thing is the support that you have access to via the dashboard, you can also create a direct support ticket inside the current website and share access for a support technician in case of really tricky problems. I'm really, really pleased and happy that we chose WPMUDEV.

**What do you dislike about WPMU DEV?**

Haven't come across anything that isn't good so far.

**What problems is WPMU DEV solving and how is that benefiting you?**

WPMUDEV gives us a platform for managing many different websites as well as good plug-ins that we use on our websites.


## WPMU DEV Discussions
  - [What does WPMU DEV do?](https://www.g2.com/discussions/what-does-wpmu-dev-do) - 3 comments, 1 upvote
  - [Is Forminator free?](https://www.g2.com/discussions/is-forminator-free) - 6 comments, 1 upvote
  - [Is Wpmu Dev worth?](https://www.g2.com/discussions/is-wpmu-dev-worth) - 6 comments, 1 upvote
  - [Will the full email service ever come to WPMUDEV?](https://www.g2.com/discussions/will-the-full-email-service-ever-come-to-wpmudev) - 4 comments, 1 upvote
  - [When will you customize the Defender Pro plug-in?](https://www.g2.com/discussions/when-will-you-customize-the-defender-pro-plug-in) - 2 comments, 1 upvote

- [View WPMU DEV pricing details and edition comparison](https://www.g2.com/products/wpmu-dev/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+21%3A03%3A52+-0500&secure%5Bsession_id%5D=ce86d9fb-16be-48f8-86ab-0c0aa5438684&secure%5Btoken%5D=259efb6763a04c48fcdf4a3a6b166c14759e02afbbf5a762cd054db6eec5067f&format=llm_user)
## WPMU DEV Integrations
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)

## WPMU DEV Features
**Security**
- Backups
- Site Monitoring
- Two Factor Authentication

**Customization**
- Custom DNS name servers 
- Self branding
- Bandwidth support
- Flexible hosting plans

**Performance**
- Plugins and Theme support
- Site management
- Technical Support
- Caching
- Free Website Transfers

**Security - Domain Registrar**
- Advanced DNS management
- WHOIS privacy protection
- Two-factor authentication (2FA)

**Site Management**
- Cloning
- Theme and Plugin Management

**Support**
- Scalability
- Backup and restoration
- cPanel Management
- Domain Reseller Account Support
- Fully Managed Service
- IP Addresses Support

**Security**
- Backup
- Activity monitoring
- Malware identification and removal
- WAF and DDoS Protectiob

**Convenience and automation - Domain Registrar**
- Bulk domain management
- Domain parking
- Auto-renewal

**Site Design**
- Collaboration Tools

**Free Resources**
- Email
- Domain
- SSL Certificates

**Support and service - Domain Registrar**
- Knowledge base and tutorials
- Domain transfer assistance
- 24/7 customer support

**Performance Reports**
- Analytics
- Client Reports

**Advanced management and features - Domain Registrar**
- Email forwarding and hosting
- Website builder integration
- Domain auction and backordering

## Top WPMU DEV Alternatives
  - [WP Engine](https://www.g2.com/products/wp-engine/reviews) - 4.6/5.0 (334 reviews)
  - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (287 reviews)
  - [Kinsta](https://www.g2.com/products/kinsta/reviews) - 4.8/5.0 (1,436 reviews)

