# WPMU DEV Reviews **Vendor:** INCSUB **Category:** [WordPress Management Tools](https://www.g2.com/categories/wordpress-management-tools) **Average Rating:** 4.8/5.0 **Total Reviews:** 861 ## About WPMU DEV The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses. ==Stress-free site and client management== Having a hard time juggling multiple clients or sites? WPMU DEV’s site management hub gives you everything you need to manage, monitor, secure, optimize, update, and backup unlimited sites. Including a fully-integrated client billing system that you can use to set up recurring subscriptions and create your own branded client portal. ==WPMU DEV Hosting - SECURE, reliable, powerful, and feature-packed== WPMU DEV Hosting offers a range of flexible and affordable hosting plans. They’re all isolated, compartmentalized, and use dedicated resources to ensure peak site-speed and security. Some of the best hosting plans when it comes to performance and features. Speaking of features… enjoy free email accounts, Web Application Firewall (WAF), SSL certificates, and migration assistance. As well as developer-friendly tools like: one-click staging, easy SFTP/SSH access, phpMyAdmin. Finally, take your hosting to the next level with cloning and templates, easy file and DNS management, and smart site analytics. We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Now available: IMAP webmail accounts with up to 50 GB of storage at affordable rates, starting at just $1/month. ==12 integrated pro WPMU DEV plugins== A full suite of pro WordPress plugins covering all aspects of site development, design, and management. WPMU DEV's plugins cover everything from site security, performance, and backups, to white labeling, marketing, and SEO. Including our award-winning Smush plugin, which currently boasts 2,5+ million active installs. ==White label and resell everything WPMU DEV== Our built-in Reseller platform allows you to easily white label and sell our products as your own. It’s the complete suite of tools agencies and WordPress professionals need to sell hosting, domains, templates, SEO, PPC, Expert Services and Support, IMAP Webmail and more. Make money while you sleep without managing servers, dealing with downtime, or having to manually onboard customers. ==The best WordPress support== Every WordPress company claims to provide amazing support, but our team truly delivers the goods. We guarantee: fast response, friendly service, and to do everything we can to solve your problem. You can turn to our experts about ANY WordPress issue via private ticket and 24/7 live chat, or there’s always our growing community of members and like-minded web developers, who are more than happy to help and share their opinions. ## WPMU DEV Pros & Cons **What users like:** - Users commend the **excellent 24/7 customer support** , appreciating the team's helpfulness and responsiveness in resolving issues. (18 reviews) - Users appreciate the **24/7 support team** for their exceptional assistance and responsiveness in resolving issues. (14 reviews) - Users praise the **exceptional 24/7 technical support** team at WPMU DEV for their thorough and helpful assistance. (13 reviews) - Users value the **24/7 support** from WPMU DEV, emphasizing its accessibility and effectiveness in resolving issues promptly. (8 reviews) - Users highlight the **excellent plugin quality** of WPMU DEV, enhancing site performance and making development easier. (7 reviews) - Problem Solving (7 reviews) - Users value the **quick response support** of WPMU DEV, always getting timely help for their website needs. (7 reviews) - Users appreciate the **ease of use** of WPMU DEV, facilitating management and support for multiple sites effortlessly. (6 reviews) - Reliability (6 reviews) - Problem-Solving (5 reviews) **What users dislike:** - Users are frustrated with **backup issues** in WPMU DEV, making migrations difficult and impacting their overall experience. (4 reviews) - Users find WPMU DEV's pricing **excessively high** for low traffic sites, complicating their hosting choices and experience. (4 reviews) - Users find the **high pricing for low traffic sites** to be a significant concern, impacting their budget and flexibility. (4 reviews) - Users express concerns about the **high cost** of WPMU DEV's hosting for low traffic or personal sites. (3 reviews) - Users report **plugin issues** that can complicate projects and affect the overall efficiency of WPMU DEV. (3 reviews) - Poor Customer Support (3 reviews) - Price Increase (3 reviews) - Customer Support (2 reviews) - Domain Management Issues (2 reviews) - Users find **hosting limitations** with WPMU DEV due to increased charges and inadequate email service offerings. (2 reviews) ## WPMU DEV Reviews ### 1. Thumbnail sketch: Great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Rob B. | Copywriter, Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2023 **What do you like best about WPMU DEV?** Aamir took a careful look at a long-standing problem with thumbnails on the site and not only presented a fix, he also provided options to make regenerating thumbnails much faster in the future. More recently, Luis Cardenas aided me in configuring Captcha using the WPMUDEV plugin, Defender (they have many useful plugins) and walked me through the setup - I was entering the info into the wrong spot. This is emblematic of their invaluable support - your solution is resolved and you are smarter for it. **What do you dislike about WPMU DEV?** Nothing comes to mind. There are no support services that can hold a candle to them. **What problems is WPMU DEV solving and how is that benefiting you?** Aamir took a careful look at a long-standing problem with thumbnails on the site and not only presented a fix, he also provided options to make regenerating thumbnails much faster in the future. Thanks! ### 2. Great product, great service, great price compared to other pro services **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about WPMU DEV?** Great service for managing wordpress sites, and if anything goes wrong with the service they offer, or your site in general then they are available with live chat to assist. Often but not always they simply can fix the problem for you. **What do you dislike about WPMU DEV?** Not much to dislike, but I do have two complaints... One is that the monthly price of hosting is very very high for low traffic or non-business sites. The other gripe is that they really offer no support or assistance for wordpress multisites (to be clear their management services and plugins do support multisite, they will just not assist you with migrating to a multisite), and it kinda seems like their products are engineered to make it difficult to save money on hosting by moving from individual sites hosted with them to a multisite. I have several personal (and a couple business) low traffic sites which I would really like to host with them without having to pay the full price of their managed VPS for each one. To save money on hosting these sites I need to set up my own VPS and manage it myself, else I have to pay $18/mo for each very low traffic site. Overall, I wouldn't let either of these issues stop you from using WPMU dev. If the hosting is too expensive for your low traffic or personal site then you can still host elsewhere and use their management service, and their products do work on mulitisite, it has just always proven impossible for me to successfully move my existing sites to a multisite using their backup system, and I never wanted to build them again from scratch. Though I would prefer to host all my sites with WPMU, it's just very expensive and they seem to make migrating out deliberately buggy and non functional. **What problems is WPMU DEV solving and how is that benefiting you?** Lots of time saved when managing my own, and client sites. Great tools for security, speed optimization, client billing etc. Their managed hosting also is excellent and a great time saver (I already mentioned the small issue with it in terms of cost for low traffic sites.) Overall, they help me save time, fix problems, and do a better job than I otherwise would, on my own and on client sites. **Official Response from Deivydas Bumblis:** > Hey there, Thank you for the extensive review! We greatly appreciate that and are happy to have you with us :) Regards, Deivydas ### 3. Great Service So Far **Rating:** 4.5/5.0 stars **Reviewed by:** Wyly W. | ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2026 **What do you like best about WPMU DEV?** great service so far... thank you for your support **What do you dislike about WPMU DEV?** you did give me bad advice on redirecting my dns which took one of our sites offline but it was manageable. **What problems is WPMU DEV solving and how is that benefiting you?** ease of use hosting for wordpress sites and tools... ### 4. Powerful Hosting and Plugins—An Indispensable WordPress Toolkit **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about WPMU DEV?** Powerful hosting and plugins make for an indispensable suite of tools for WordPress. That paired with top notch support from Luis C and the rest of the team makes WPMU Dev my goto choice. **What do you dislike about WPMU DEV?** Fast plans can get pricey. As a nonprofit, we work hard to keep our limited resources focused primarily on our mission. **What problems is WPMU DEV solving and how is that benefiting you?** WPMU DEV helps us get the word out about our programs, recruit support, and build our community online. ### 5. Migrated Here and Haven't Looked Back **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about WPMU DEV?** I migrated the sites I manage to WPMU DEV over the course of a few months, and it has been absolutely fantastic. Migrations for each site were quick and painless, and whenever an issue arose the support team was quick with a fix. The suite of plugins available and The Hub feature have become core parts of my builds now. It's all streamlined and organized in a way to keep things as easy as possible for a dev or team to succeed. **What do you dislike about WPMU DEV?** My biggest gripe is I cannot purchase .ca domains through WPMU DEV. **What problems is WPMU DEV solving and how is that benefiting you?** WPMU DEV is solving issues of plugin management, resource management, and organization. I'm able to save time and money using their suite. ### 6. Trying to get my site to load faster, but I broke it. **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle R. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2025 **What do you like best about WPMU DEV?** WPMU DEV is easy to use. I love how you can see what you should upload as far as plugins, and then the next steps are easily laid out. I already wear a lot of hats, I don't need to also become a full stack developer to get a few performance improvements on my nonprofit website. I had an issue today with my website not working correctly on my mobile site - and i went to the chat and was helped quickly. Jamil was friendly and gave easy to follow instructions. My problem was resolved in less than 5 minutes. **What do you dislike about WPMU DEV?** I haven't experienced any downsides, maybe one confusion point that I will ask about is that I used Smush Pro and it said it was converting images from .png and .jpg to the quicker loading formats. But when I go to my media library I don't see the new formats anywhere, just repeat versions of the same photo. **What problems is WPMU DEV solving and how is that benefiting you?** Google pagespeed gave me some error messages of slow loading graphics and pages. I researched wordpress plugins to help and came upon WPMU DEV. It gave me higher speed results. ### 7. Lack of Transparency in Membership Pricing **Rating:** 0.0/5.0 stars **Reviewed by:** Jay C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2021 **What do you like best about WPMU DEV?** Support both live chat and support ticket so far! Out of so many hosting and/or WordPress related services provider, WPMU is the best. They not just solve issue/support needed under their watch, but other than WPMU plugins or hosting, they are more than happy to assist you. (Special to Francisco for last support) **What do you dislike about WPMU DEV?** I have been a member of this platform for over five years and have seen its business model shift from multisite services to a focus on support and hosting. I decided to terminate my agency-level membership due to concerns about its renewal pricing policy. The renewal price is significantly higher than the advertised price for new users, yet this difference is not clearly disclosed on their website. This could mislead new users into believing the initial rate applies to yearly renewals when, in reality, it is a one-time offer for first-time subscribers. I believe transparency is crucial in pricing, and it would be more ethical for the company to clearly state renewal rates upfront. **Recommendations to others considering WPMU DEV:** Their progress and development is steady, reliable and supportive enough. More than enough for ordinary WordPress agency. **What problems is WPMU DEV solving and how is that benefiting you?** Support. However their agency pricing is dishonest making me very uncomfortable. **Official Response from Mercedes Caldwell:** > Hi Jay, We appreciate your honest and detailed review! Thanks for taking the time leaving it. Reading that our support team helped you and the way you described your experience is really nice. When it comes to coming across someone you think is inexperienced, our goal is to have a tech-savvy support specialists, so if you ever feel that way, please let us know so we can assess your issue. It's great to know we're boosting your WordPress business! 🤝 ### 8. Pay-it-forward customer service rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry J. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about WPMU DEV?** Proactive, solution-oriented, friendly. Machines can all be within a fraction of each other's performance, but it is the people that make a place shine. I have websites older than WPMU and have hosted everywhere from solar-powered boutiques to AWS instances. Everything else being equal, service always makes the difference. But at WPMU it is not equal. I subscribed to their plug-in suite and even though I had my sites spread out through several hosts, it made my life much more manageable. Sucess there led me to investigate their hosting services. I am in the process of moving 10 sites (4 client, 6 mine) ranging from real estate, home rental, and teaching sites, to ecommerce. Their support in archival mail migration (they have an app for that) and overnight site relocation (via FTP) makes a scary road very well lit. **What do you dislike about WPMU DEV?** Switching from a solar-powered service to non weighs on me, but not enough to stay at a problematic service. **What problems is WPMU DEV solving and how is that benefiting you?** I built my own service at AWS, but it was like carving it out of the side of a dark cave. WPMU offers a clean and well-documented path to getting sites up fast. And serving them fast once up. ### 9. Perfect support **Rating:** 5.0/5.0 stars **Reviewed by:** Erkan G. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about WPMU DEV?** Easy to access support online. Huge thanks **What do you dislike about WPMU DEV?** Can be better design on the admin side but its OK **What problems is WPMU DEV solving and how is that benefiting you?** I know we can use this plugin without issue ### 10. Great service for Wordpress Agencies **Rating:** 4.5/5.0 stars **Reviewed by:** Andre Van Der M. | Global Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2024 **What do you like best about WPMU DEV?** Full house service capabilities so that we don't need to employ those extra staff to handle technical queries. They are great at technical support for Wordpress. We like that we can hand off a lot of services to WPMUDEV. Wish they would charge Australian dollars instead of USD, because the exchange rate is horrendous. **What do you dislike about WPMU DEV?** Lately WPMUDEV has started charging for additional services which were included in the past. While I understand the commercial reasons for this, it is a bit cheeky for those that have been longtime investors in their platform and services. New email service offerings on the hosting plans are not up to other company offers. For example, they only offer 100MB accounts and IMAP which cannot compete with other hosting companies email services provided with hosting. **What problems is WPMU DEV solving and how is that benefiting you?** Employing unnecessary staff. Reduces our agency overheads. ## WPMU DEV Discussions - [What does WPMU DEV do?](https://www.g2.com/discussions/what-does-wpmu-dev-do) - 3 comments, 1 upvote - [Is Forminator free?](https://www.g2.com/discussions/is-forminator-free) - 6 comments, 1 upvote - [Is Wpmu Dev worth?](https://www.g2.com/discussions/is-wpmu-dev-worth) - 6 comments, 1 upvote - [Will the full email service ever come to WPMUDEV?](https://www.g2.com/discussions/will-the-full-email-service-ever-come-to-wpmudev) - 4 comments, 1 upvote - [When will you customize the Defender Pro plug-in?](https://www.g2.com/discussions/when-will-you-customize-the-defender-pro-plug-in) - 2 comments, 1 upvote - [View WPMU DEV pricing details and edition comparison](https://www.g2.com/products/wpmu-dev/reviews/wpmu-dev-review-12627417?section=pricing&secure%5Bexpires_at%5D=2026-05-04+07%3A49%3A28+-0500&secure%5Bsession_id%5D=e739b132-78ba-4053-8b56-79e5ef57a0ec&secure%5Btoken%5D=61585bac6b33edc6d7a7ff63197718d13f4479d5150d71a1b6095a4613df7030&format=llm_user) ## WPMU DEV Integrations - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## WPMU DEV Features **Security** - Backups - Site Monitoring - Two Factor Authentication **Customization** - Custom DNS name servers - Self branding - Bandwidth support - Flexible hosting plans **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Security - Domain Registrar** - Advanced DNS management - WHOIS privacy protection - Two-factor authentication (2FA) **Site Management** - Cloning - Theme and Plugin Management **Support** - Scalability - Backup and restoration - cPanel Management - Domain Reseller Account Support - Fully Managed Service - IP Addresses Support **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Convenience and automation - Domain Registrar** - Bulk domain management - Domain parking - Auto-renewal **Site Design** - Collaboration Tools **Free Resources** - Email - Domain - SSL Certificates **Support and service - Domain Registrar** - Knowledge base and tutorials - Domain transfer assistance - 24/7 customer support **Performance Reports** - Analytics - Client Reports **Advanced management and features - Domain Registrar** - Email forwarding and hosting - Website builder integration - Domain auction and backordering ## Top WPMU DEV Alternatives - [WP Engine](https://www.g2.com/products/wp-engine/reviews) - 4.6/5.0 (326 reviews) - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (285 reviews) - [Kinsta](https://www.g2.com/products/kinsta/reviews) - 4.8/5.0 (1,436 reviews)