# WorkTango Reviews **Vendor:** WorkTango (Formerly Kazoo) **Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,329 ## About WorkTango WorkTango is a comprehensive Employee Experience platform that combines Surveys & Insights and Recognition & Rewards software to improve employee retention, boost employee performance, and enable leadership. -WorkTango's Surveys & Insights solution enables organizations to deploy unlimited employee surveys across the entire employee lifecycle, including pulse surveys, automated employee onboarding and exit surveys, and leadership effectiveness surveys. What sets WorkTango apart is making employee feedback immediately actionable. WorkTango automatically generates recommended action plans specific to each leader the moment employee surveys close. AI-assisted employee survey analytics through Comment Summaries and Comment Themes analyze thousands of employee survey responses in seconds, helping leadership teams identify employee engagement trends and surface opportunities. Leaders visualize employee sentiment through AI-powered Sentiment Clouds and engage via Anonymous Conversations while maintaining employee confidentiality. Robust dashboards and insights enable leaders to respond proactively to employee engagement gaps and predict employee turnover risks before they impact business outcomes. -WorkTango Coach is your AI-powered survey analyst, that instantly surfaces insights from survey data, and empowers leaders to act while employees are still engaged. Built directly into our Surveys & Insights platform, WorkTango Coach turns survey results into action plans in minutes, not months. Managers get a clear roadmap of exactly what to do, while employees see their feedback drive real change, in real-time. -WorkTango's Recognition & Rewards solution creates a culture of employee appreciation that drives employee motivation and reinforces organizational values. The employee rewards platform offers over ten million zero-markup employee reward options from brands like Apple and Amazon to charitable donations, with transparent employee rewards pricing where organizations only pay when employees redeem rewards. The platform enables peer-to-peer employee recognition, manager-to-employee recognition, and top-down employee recognition enhanced with AI-powered Recognition Writing Assistance and Recognition Quality Scores. Organizations automate employee milestone celebrations, run employee nominations and awards programs, and leverage the Employee Incentives portal to drive participation in employee wellness programs and employee survey completion. Integration with workplace communication tools means employee recognition happens in the flow of work. Unlike fragmented employee engagement solutions requiring separate employee survey software and employee recognition platforms, WorkTango unifies both in one employee experience platform. Organizations using WorkTango report dramatic improvements in employee retention, significant increases in employee engagement scores and survey participation, substantial reductions in overhead administrative costs, and enhanced manager effectiveness. When smart employee surveys and zero-markup recognition work together in one platform, organizations maximize their investment while closing the loop between listening and action and drive measurable ROI for their business. ## WorkTango Pros & Cons **What users like:** - Users value the **ease of recognition** in WorkTango, making it simple to acknowledge and appreciate coworkers. (174 reviews) - Users appreciate the **ease of recognizing co-workers** on WorkTango, enhancing positivity and celebration within their teams. (170 reviews) - Users value the **ease of peer recognition** on WorkTango, easily appreciating coworkers and fostering a culture of gratitude. (158 reviews) - Users value the **enhanced employee recognition** features of WorkTango, greatly improving engagement and company culture. (147 reviews) - Users enjoy the **ease of use** in WorkTango, allowing quick appreciation of co-workers and sharing positive feedback. (142 reviews) - Rewards (121 reviews) - Team Recognition (76 reviews) - Motivation (57 reviews) - Employee Engagement (51 reviews) - Gift Cards (47 reviews) **What users dislike:** - Users find the **limited points** distribution insufficient for redeeming rewards, making the experience feel restrictive. (55 reviews) - Users feel that the **points redemption process is too challenging** , requiring excessive points for minimal rewards. (48 reviews) - Users express frustration over **insufficient points** for rewards, making access to prizes challenging and disappointing. (38 reviews) - Users experience occasional **slow loading** with WorkTango, causing minor frustrations during recognition activities. (33 reviews) - Users feel that the current options for cash conversion are quite **limited** , lacking variety and flexibility. (32 reviews) - Users find the **points expiration** frustrating, wishing for reminders to prevent losing unused points. (24 reviews) - Poor Recognition (22 reviews) - Reporting Issues (20 reviews) - Lack of Notifications (18 reviews) - Not User-Friendly (15 reviews) ## WorkTango Reviews ### 1. Enhancing Workplace Recognition with WorkTango **Rating:** 5.0/5.0 stars **Reviewed by:** Rochie C. | Customer Service Representative, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about WorkTango?** One of the new things I like about WorkTango is the addition of AI-powered features that help improve recognition and engagement across teams. For example, the Recognition Writing Assistant helps users write clearer and more meaningful recognition messages, making appreciation more thoughtful and impactful. I also like the Recognition Insights Dashboard, which provides useful data on how recognition is being used across the organization so leaders can better understand employee engagement. Another feature I appreciate is the ability to interact with recognition posts using emoji reactions, GIFs, and rich text, which makes celebrating achievements more fun and engaging for employees. These updates help create a more positive and interactive culture of appreciation in the workplace **What do you dislike about WorkTango?** WorkTango is a great platform for employee recognition, but there are a few areas where it could improve. For example, the reporting and data export features could be more customizable, especially for teams that need detailed reports or specific data formats. **What problems is WorkTango solving and how is that benefiting you?** WorkTango helps solve the problem of limited employee recognition and engagement. It provides a centralized platform where team members can acknowledge each other’s contributions, which boosts morale, strengthens teamwork, and makes people feel valued. ### 2. Great for Employee Recognition, But User Engagement Could Be Stronger **Rating:** 3.5/5.0 stars **Reviewed by:** Chris H. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about WorkTango?** I think it has its perks for being a way to recognize employees and employees to engage each other especially in a remote working company. **What do you dislike about WorkTango?** It seems simple to use but it does seem to lack engagement by a lot of users. I am not sure why the disconnect. **What problems is WorkTango solving and how is that benefiting you?** Keeping remote workers better connected and engaged ### 3. WorkTango: Recognition that works **Rating:** 5.0/5.0 stars **Reviewed by:** Rye G. | Manager, Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about WorkTango?** What I like best about WorkTango is that it's not just a simple recognition tool, it is so much more. It’s something that everyone looks forward to, both when giving and receiving recognition. It creates a culture where appreciation isn’t just routine, it feels meaningful and exciting. Besides recognition, I really appreciate how WorkTango encourages us to be mindful about our health and the environment. I love that it provides ways to give back to others, whether it’s through gift giving or making donations. It truly helps us build a more caring workplace and community. **What do you dislike about WorkTango?** I would like to see a wider selection of merchandise to choose from. Additionally, it would be great to have a separate entry for tree planting, where the company or WorkTango matches the number of trees planted to help rehabilitate the forest. Finally, I suggest having an entry for monthly team building activities that showcase team accomplishments. **What problems is WorkTango solving and how is that benefiting you?** WorkTango offers a platform where individuals can be recognized for their achievements and for the support they provide to others. It also fosters a sense of personal pride when you accomplish something meaningful for yourself, contribute to others, or make a positive impact on the environment. This is a feature that many other companies and employees may lack, but fortunately, WorkTango is there to fill that gap. **Official Response from Sinem Celenk:** > Hello Rye, thank you for taking the time to share your experience with WorkTango. We appreciate your honest feedback and we are so happy to hear that WorkTango is helping your organization create a meaningful, caring, and mindful workplace. Improving (work) lives is at the heart of everything we do. ### 4. WorkTango Review **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeep K. | Staff Accountant II, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2025 **What do you like best about WorkTango?** The peer-to-peer recognition is simple but powerful. It allows employees to recognize each other in real time, tied directly to core values. The best part is that WorkTango helps HR teams connect the dots between engagement, recognition, and performance. **What do you dislike about WorkTango?** Customizing surveys, setting up dashboards, and configuring recognition programs may require training or support. Mobile experience is not as polished as the desktop version. **What problems is WorkTango solving and how is that benefiting you?** WorkTango enables frequent pulse surveys and anonymous feedback, giving leadership a current, accurate read on engagement, morale, and workplace issues. Because of which Leaders can respond quickly to concerns and track improvements over time, boosting employee trust and reducing turnover. WorkTango offers a peer-to-peer recognition system tied to core values, along with a rewards marketplace. Which increases morale, reinforces positive behavior, and strengthens team bonds across departments and locations. We feel heard - Regular feedback loops give employees a voice. We are recognized for our work - fostering motivation and satisfaction. ### 5. Great Platform for Feedback and Recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Mohan P. | Helpdesk Analyst Admin, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2025 **What do you like best about WorkTango?** Intuitive and user-friendly interface that makes giving and receiving feedback easy. Customizable surveys that can be tailored to an organization’s unique culture and needs. Robust analytics and reporting tools that provide actionable insights into employee engagement and experience. Recognition features that help foster positive workplace culture and boost morale. Responsive customer support that helps resolve issues quickly. Ability to create a continuous feedback loop which supports ongoing employee development. **What do you dislike about WorkTango?** Some users find the initial setup and customization options complex and requiring a learning curve. Occasional glitches or slow loading times reported in certain features. Limited integration options with some third-party software, depending on company needs. Advanced reporting may require additional training or support to use effectively. Pricing may be a concern for small businesses or startups on tight budgets. **What problems is WorkTango solving and how is that benefiting you?** It addresses the challenge of collecting authentic, ongoing employee feedback in an easy and structured manner, enabling organizations to understand employee sentiments accurately. It solves the problem of recognizing employee contributions consistently, fostering motivation and a positive work environment. It provides actionable insights through analytics, helping leaders identify areas for improvement and make data-driven decisions to enhance employee experience. It supports performance management by creating a continuous feedback loop, rather than relying solely on infrequent annual reviews. The platform helps bridge communication gaps between management and employees, improving transparency and trust. ### 6. Motivating and Rewarding Staff; great incentives! **Rating:** 5.0/5.0 stars **Reviewed by:** James W. | Team Lead, Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about WorkTango?** WorkTango is a fantastic tool for incentivizing performance and fostering a positive work environment. It effectively highlights and recognizes staff for their excellent contributions; an extra carrot at the end of the stick for a hard day’s work, with a wide variety of rewards to redeem. Truly valuable for any team. **What do you dislike about WorkTango?** Because points expire at the end of the quarter, it often turns into a quarter-end bonanza with staff rewarding each other.If there were more incentives for staff to give out points throughout the year that would help mitigate this. **What problems is WorkTango solving and how is that benefiting you?** WorkTango helps solve the problem of recognizing and rewarding staff for their contributions in a structured and visible way. By making it easy to highlight excellent work and offer tangible rewards, it fosters a positive and motivating work environment. For me, this means staff feel appreciated, morale is higher, and I can more effectively encourage consistent performance throughout the team. ### 7. WorkTango Makes it Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Theresa F. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about WorkTango?** The site is so easy to use for managers and employees. **What do you dislike about WorkTango?** There should be a way admins can set a maximum point reward for birthdays or anniversaries **What problems is WorkTango solving and how is that benefiting you?** It helps managers recognize their teams with not a lot of time and effort. It's frustrating in HR when you hear "no one tells me I do a good job." When a manager can engage with their teams in a minute or less there's no excuse! **Official Response from Alicia Cardenas:** > We're thrilled that WorkTango is helping managers recognize their teams with minimal time and effort! Thank you for sharing your experience with WorkTango. ### 8. WorkTango Makes Employee Recognition Easy in a Remote Company **Rating:** 4.5/5.0 stars **Reviewed by:** Dylan B. | Contributing Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about WorkTango?** In a remote company, it's sometimes hard to recognize employees for their hard work. WorkTango is a great way to do that. **What do you dislike about WorkTango?** The non-cash prizes are overpriced, but I almost always take the Visa Gift Card so it's fine **What problems is WorkTango solving and how is that benefiting you?** recognizing employees for their hard work. I get extra money for stuff for me ### 9. A great way to build an appreciative atmosphere in the workplace. **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew R. | Customer Care Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about WorkTango?** Great range of rewards available, particularly the variety of virtual gift cards. There is a good mix of thresholds too, meaning you can still get a smaller voucher if you don't have a huge amount of points. **What do you dislike about WorkTango?** I find many of my colleagues forget to give props before they points expire. I'm aware the balance and expiry date appears on the home screen, but perhaps an email the week of expiration could help. I' also not sure if it's a feature already, but I would like for different roles to have different amount of points to give. For example, I run the complaints team and am also a trainer, I would like to have more points to give team members when they do well in training or deescalate a potential complaint. **What problems is WorkTango solving and how is that benefiting you?** I find it is a good medium for building rapport with colleagues and showing appreciation, such as sending points if a colleague helped with a difficult case or task. ### 10. Super fun way of showing thanks! **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy T. | Coder Advocate, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about WorkTango?** This is a fun and delightful way to show appreciation to a teammate, offer birthday greetings, or just bring a little joy to someone's day without any special occasion. It's very easy to use, it keeps a running tab of how many points you have left to use, and also how many you've earned. I continue to use all my points quarterly, and only wish that I had more to give! **What do you dislike about WorkTango?** I honestly can't think of any downsides, as it's incredibly enjoyable and simple to use. I have never even needed to use customer support! **What problems is WorkTango solving and how is that benefiting you?** Work Tango is great for helping me remember my co-workers' birthdays. I really appreciate not having to worry about forgetting anyone! ## WorkTango Discussions - [What is the best way I can utilize this tool when I'm not at work?](https://www.g2.com/discussions/34664-what-is-the-best-way-i-can-utilize-this-tool-when-i-m-not-at-work) - 1 comment, 2 upvotes - [Any additions to rewards on the horizon?](https://www.g2.com/discussions/24143-any-additions-to-rewards-on-the-horizon) - 1 comment, 2 upvotes - [How does Kazoo improve performance management?](https://www.g2.com/discussions/performance-management) - 1 comment, 2 upvotes - [Who are Kazoo's customers?](https://www.g2.com/discussions/general-7b936fb0-217e-4019-bf4b-b119718a70bf) - 1 comment, 2 upvotes - [We already have an HRIS, why should we use Kazoo?](https://www.g2.com/discussions/general-37867eee-9da0-4d5f-aa22-712ead1234ab) - 1 comment, 2 upvotes - [View WorkTango pricing details and edition comparison](https://www.g2.com/products/worktango/reviews/worktango-review-598858?section=pricing&secure%5Bexpires_at%5D=2026-05-04+15%3A24%3A00+-0500&secure%5Bsession_id%5D=515c39da-1c5d-4aa2-bfb7-ae41b6959c90&secure%5Btoken%5D=37fc5899882a64aa7009c9fa4ee8cc5436f76503e1fba68de4c6514c1312d24a&format=llm_user) ## WorkTango Integrations - 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