Jeffrey C.
JC
Mid-Market (51-1000 emp.)
"Effortless Training Management with Stellar Support"
5/5
What do you like best about Worksmith Workforce?

I really enjoy Progress Retail for its training aspect, which is a big deal for us. They create the training for us, and I appreciate that a lot. Another thing I like is their great AI capabilities, which allow us to do a one-stop shop question, and it reads through all the video footage, training, and files stored in Progress Retail to give us the best answer. I also value having a close relationship with Ray, who is always available and helps us use the platform more effectively so we can work smarter. Additionally, I find it valuable that we can give very linear or specific slides or notes, and Progress Retail can generate a learning library or program for the fleet. It's amazing how it makes the information digestible. Lastly, I like being able to get a pulse of the completion rate, which helps us with accountability and visibility into what's happening out there. Review collected by and hosted on G2.com.

What do you dislike about Worksmith Workforce?

I think right now, it's not an actual app like on the phone. It's a website, still a web-based app. I have to go to a web browser or tap the icon, but it's still the websites. If it was an application, I think that would be the next step. Review collected by and hosted on G2.com.

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4.9 out of 5 · Verified reviews from real users

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