The UI is simple and easy to use. It integrates strongly with other company's sites like Workday. Performance is fast, rarely see the website stuck or crash. Pricing-wise I'm not sure because I'm just a user, not the one who makes purchase decisions. Onboarding is simple. No training needed and it is easy to use. There are even AI features to help with writing recognition, which is great. ROI is good as it improves team recognition and saves money internally. Review collected by and hosted on G2.com.
The only downside seems to be its points-product model. Employees receive a certain amount of points which they can use to redeem for products. But it's hard to tell how much money those points are worth and the items in their store are always overpriced. Guess that's how they make money. Review collected by and hosted on G2.com.