G2

Gourav J.

Cloud Integrations Engineer

Enterprise (> 1000 emp.)

6/17/2022

"Seamless automation experience that can easily delight any customer"

5/5

What do you like best about Workato?

UI/UX of Workato is at least 10x better than all its competitors and can easily be used by even non-tech guys, unlike other platforms where UI is typically developers centric Java/Eclipse IDE based only.

Effortless implementation of simple use-cases as well as highly complex flows. The custom SDK facility is highly appreciable and no other platform provides that much ease.

Openly available already built solutions under the community library with tonnes of recipes and connectors saves a lot of crucial time and efforts of the company's resources.

Awesome live chat feature - the team is highly efficient and solves your issues pretty quickly (this is also unique among competitors). Review collected by and hosted on G2.com.

What do you dislike about Workato?

Workato embedded workspace customers have delayed updates than normal workspace customers, such as, the environment (dev, test, prod) feature is still not available for embedded users but it is available for normal customers since the feature rollout.

The embedded platform is sometimes buggy and does not behave as expected in recipes as well as custom SDKs. Review collected by and hosted on G2.com.

Recommendations to others considering Workato:

To automate your manual workflows

or build and implement integrations between different systems

or sync any kind of data between business verticals, entities or customers

that too within record time and fewer efforts,

then Workato is the best choice in the market Review collected by and hosted on G2.com.

What problems is Workato solving and how is that benefiting you?

The middleware integrations/automations are time-consuming to implement and even difficult to manage in the ever-evolving IT space. Here, Workato comes as a savior with already built solutions/recipes and quick-to-build/deploy platform with almost all required connectors (AWS, Google, Workday, SAP, Salesforce etc). We delivered 300+ recipes and 35+ custom connectors for customers in time with Workato. Review collected by and hosted on G2.com.

Response from Cassandra Long of Workato

Hi Gourav! Thank you so much for taking the time to leave us this amazing review. We are thrilled you are enjoying everything Workato has to offer. It is impressive you have created 300+ recipes and 35+ custom connectors for your customers! Bravo! We are honored that you've chosen us as your trusted automation partner and we look forward to continuing to work with you.

We appreciate your honest feedback about the embedded workspace. We sincerely apologize for any inconvenience and this feedback will be communicated to our product team for further review. Please don’t hesitate to reach out if you have any questions or if we can assist with anything.

Happy automating!

Thanks again,

Cassandra - Customer Experience Specialist