G2

Priyanka M.

Techinical Developer

Information Technology and Services

Small-Business (50 or fewer emp.)

9/3/2026

"Full Control, Easy Publishing, and Powerful Plugins for Scaling on WordPress.org"

4/5

Describe the project or task WordPress.org helped with:

WordPress.org is a powerful content management system (CMS) that allows users to create, manage, and scale websites with ease. It offers full control over website customization, enabling users to host their own sites and choose from a wide range of themes and plugins to enhance functionality.

The platform is open-source, meaning it's free to use and supported by a large community of developers who contribute to its continuous improvement. Users can benefit from a vast array of resources, including forums, tutorials, and documentation, to help them navigate the platform and troubleshoot issues.

WordPress.org is ideal for individuals and businesses looking to establish an online presence, whether for personal blogs, e-commerce sites, or large corporate portals. Its flexibility and scalability make it a popular choice for users worldwide. Review collected by and hosted on G2.com.

What do you like best about WordPress.org?

The best thing about this platform is that you truly own your website and have full control over it. With a closed platform, you’re always dependent on the restrictions set by the people who run it. By choosing a self-hosted solution, your database lives on your own servers, so you can store the files and graphics you need and make changes to the program and design whenever you want.

Creating content on a daily basis is also very easy. The post editor is intuitive, and when you combine it with SEO plugins like Yoast or Rank Math, it becomes a powerful tool. With minimal effort, you can write and publish posts, set the title you want search engines to display, organize content with tags and categories, and even schedule social media posts without any coding. This WordPress functionality makes it possible to work with multiple clients efficiently and manage many blogs at the same time.

On top of that, there’s a huge collection of themes and plugins that can boost productivity and add extra features to your site. For instance, if you need e-commerce capabilities for your business and it takes ages to figure out which functions you’ll need, you can instead add a plugin in just a few clicks to sell goods online, set up a booking system, or create a photo gallery. It also supports extended functionality through integrations with third-party services such as Google Workspace, calendars, and email clients. Because it’s free and open-source, this CMS is a strong choice if you want to scale from a small personal webpage to a larger business portal. And with millions of active WordPress users and developers worldwide, there’s usually someone who can help with a specific issue or answer questions in the WordPress Forums. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

The biggest disadvantage of the WordPress.org platform is the need for constant maintenance. Plugins and themes have to be updated regularly, and this often requires technical skills; otherwise, the website may start malfunctioning. This happens because WordPress plugins and themes are created by different companies, and their interaction can lead to conflicts. As a result, it can take a significant amount of time to identify which plugin or theme is causing the issue and then decide whether it needs to be updated or replaced.

Another drawback is the complicated interface, which also feels outdated. Modern content management systems offer a wide range of functions and tools, while in WordPress some basic features—such as SEO tools, custom fields, or improved security—have to be downloaded separately. By contrast, systems such as Drupal provide these functions without requiring extra plugins.

In addition, WordPress requires more advanced maintenance to ensure the website is protected against hacker attacks and continues to run stably and quickly. This means the website administrator needs sufficient technical knowledge and must keep the system updated to avoid malfunctions. Because the CMS is so popular, it is actively targeted by hackers, which makes it necessary to add firewalls and other protection plugins.

Finally, there is no official technical support. Since WordPress is an open-source project developed by a community of developers, there is no dedicated team to contact when issues arise. In practice, the website administrator needs the technical skills to search for solutions online and resolve problems independently. Review collected by and hosted on G2.com.

Recommendations to others considering WordPress.org:

To make the most out of WordPress.org, it's essential to stay updated with the latest developments in the WordPress community. Regularly check for updates on plugins and themes to ensure compatibility and security. Consider joining WordPress forums and communities to share experiences and gain insights from other users.

Invest time in learning about SEO and how to optimize your content for search engines. This will help increase your site's visibility and attract more visitors. Utilize the vast array of plugins available to enhance your site's functionality, but be cautious not to overload your site with too many plugins, as this can slow down performance.

Finally, consider hiring a professional for complex tasks or when you encounter issues beyond your technical expertise. This can save time and ensure your site runs smoothly. Review collected by and hosted on G2.com.

What problems is WordPress.org solving and how is that benefiting you?

WordPress.org solves the problem of having to pay for every little adjustment to your site. Before WordPress, even simple changes—like updating service descriptions, changing prices, or adding a basic banner—often meant hiring a professional developer each time, which was both expensive and slow. With WordPress, an average marketer or business owner can update and maintain their own site on their own, often within a matter of hours.

It also saves money because you’re not paying a developer every time you want to roll out new features or make theme adjustments. It removes the burden of recurring subscriptions tied to a closed ecosystem (read: proprietary software), since the software itself is open-source and free to install. Instead, you mainly pay for your domain and web hosting, which is significantly cheaper than launching a custom-coded website with a private CMS.

Finally, it offers flexibility and room for experimentation. Because you’re only paying for the domain and hosting—which are inexpensive and easy to scale—you can launch tests and products quickly while keeping full control of your data and CMS. There’s no lock-in to a single ecosystem, and you can run experiments without disrupting your main website. Review collected by and hosted on G2.com.