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Destiny E.
DE
Marketing Communications Director
Small-Business (50 or fewer emp.)
"Wordpress is user friendly and amazing"
What do you like best about WordPress.com?

I like the simplicity of the platform's blog capabilities. Review collected by and hosted on G2.com.

What do you dislike about WordPress.com?

Nothing - no nuances annoy me. I have no suggestions at this point. Review collected by and hosted on G2.com.

WordPress.com

WordPress.com Reviews & Product Details

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This profile is currently managed by WordPress.com but has limited features.

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Pricing

Pricing provided by WordPress.com.

Personal Plan

$4
user/month

Free

$0
user/month

WordPress.com Media

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WordPress.com Reviews (2,660)

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Reviews

WordPress.com Reviews (2,660)

View 1 Video Reviews
4.4
2,660 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and user-friendly interface of WordPress.com, making it accessible for beginners and non-technical users. The platform allows for quick website setup and offers a variety of themes and plugins for customization, which enhances the overall experience. However, many users note that advanced features are limited on lower-tier plans, which can restrict customization options.

Pros & Cons

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Prachi V.
PV
Software developer
Small-Business (50 or fewer emp.)
"User-Friendly but Pricey with Plugin Conflicts"
What do you like best about WordPress.com?

I really like that WordPress.com is very easy to use, which is great for blogging and setting up single-page websites or even ecommerce sites. It's fast to create or develop a website, and a lot of things are manageable from the servers. Plus, you don't need to worry about spending a lot of time creating content. The platform's performance is reliable, and it's convenient to use multiple tools and buttons, making the whole process easy and manageable. Review collected by and hosted on G2.com.

What do you dislike about WordPress.com?

Sometimes there are a lot of plugins which are pro features, and it takes a lot of money. Sometimes the price becomes very high, and it sometimes creates conflicts between the plugins. It's difficult to update because a lot of things got changed after the update. Sometimes the upgrade is locked like the versions and the plugins. I don't like these conflicts, and we need to improve them and the page loading times. Review collected by and hosted on G2.com.

UK
IT Team
Mid-Market (51-1000 emp.)
"WordPress is a website developing tool with different designs and plugins"
What do you like best about WordPress.com?

I have been using WordPress from last five years and it has been one of the oldest and most versatile website building platform for us. It is mostly free of cost and the range of designing elements that wordpress provides for websites is ultimate. We get almost each and every kind of designs and plugins which makes our website more attractive and useful for our audience. Review collected by and hosted on G2.com.

What do you dislike about WordPress.com?

I have been old user of wordpress and there are two major con of this platform. Whenever I want to add a new feature to our website it asks to install a new plugin and some of the plugins are two costly on the other hand websites developed through wordpress need a lot of updates quite frequently and after every update there is certain unwanted change that happened to the website's apperence. Review collected by and hosted on G2.com.

Himanshu  S.
HS
Wordpress Developer
Small-Business (50 or fewer emp.)
"User-Friendly Platform with Powerful Features and Seamless Scalability"
What do you like best about WordPress.com?

This platform stands out for its combination of user-friendliness and powerful features. It allows for straightforward content creation through the block editor, while also providing extensive customization options with themes and plugins. The built-in hosting and security features add convenience, and its strong SEO capabilities help boost visibility. Additionally, it is highly scalable, making it suitable for anything from a basic blog to a complex website, all backed by a large and active community. Review collected by and hosted on G2.com.

What do you dislike about WordPress.com?

Common complaints about WordPress.com usually focus on the restrictions faced by free or basic users, such as mandatory ads and limited functionality. For those using self-hosted WordPress.org, managing plugins and themes can be complicated. Users also report performance problems, like slow loading times due to excessive bloat, and security risks that often stem from third-party add-ons. Additionally, many find the editing tools confusing or are frustrated by unexpected changes to their plans. Review collected by and hosted on G2.com.

Altaf M.
AM
Adminstrator
Small-Business (50 or fewer emp.)
"Versatile Platform for Creative Blogging and SEO Optimization"
What do you like best about WordPress.com?

I am using WordPress.com to run my blog website, and I use it to post daily blogs. WordPress.com solves my biggest problem by helping me use various useful plugins like Site Kit, which helps me see insights of the website. It also enhances creativity on my blog website and builds security. I like the user experience and find the plugins very useful. Specifically, the Site Kit plugin shows insights of the web, and the Rank Math plugin helps with SEO of the website. WordPress.com also provides a variety of features to manage and build the website effectively. Review collected by and hosted on G2.com.

What do you dislike about WordPress.com?

Everything was good but there is a specific area which could be improved and need to implement, that is switch button for multiple sites. Switch button like switching multiple sites in WordPress within the same tab, currently users need to open separate tabs and login their site credentials there. Like, it is much complicated but I watched YouTube tutorials to set it up. Review collected by and hosted on G2.com.

Ankit D.
AD
Digital Marketing Specialist
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy to Set Up, Highly Customizable CMS Platform"
What do you like best about WordPress.com?

Unlike many other Content Management System (CMS) platforms, WordPress is much easier to understand, set up, and use for building a website. I’ve been using WordPress for over 10 years, and it has improved a lot over that time. It offers customizable website templates and plugins, plus Google Site Kit integration, which helps power up our website’s look, SEO, content, and other important factors. Review collected by and hosted on G2.com.

What do you dislike about WordPress.com?

Although WordPress is a good platform, the most common issue with a WordPress-built site is its performance and load time. Review collected by and hosted on G2.com.

Thibault R.
TR
Consultant SEO
Marketing and Advertising
Small-Business (50 or fewer emp.)
"WordPress.com: Simplicity and reliability for creating a professional website"
What do you like best about WordPress.com?

WordPress.com offers a very stable and extremely easy-to-use environment, even for someone without technical skills. The interface is clear, the options are well organized, and the whole setup allows for creating a professional site in very little time. What I particularly appreciate is the peace of mind associated with managed hosting: automatic updates, enhanced security, backups — everything is taken care of. This allows me to focus on content, SEO, and strategy, rather than technical maintenance. The theme system is extensive enough to meet the needs of most freelancers, coaches, or small businesses. The block editor (Gutenberg) has really matured: you can now build clean, modular, and coherent pages without resorting to an external builder, even though many extensions like Divi or Elementor are extremely appreciated. For users who want to publish regularly, the platform is smooth, stable, and pleasant on a daily basis, very reliable and useful for small sites. Review collected by and hosted on G2.com.

What do you dislike about WordPress.com?

Even though WordPress.com has evolved a lot, some limitations persist. The customization possibilities remain less advanced than on Webflow in terms of design, which can frustrate some users who want a completely custom design. Moreover, the reliance on certain paid plans to unlock relatively basic features (such as installing third-party plugins or certain technical optimizations) can be surprising when comparing the .com version to other more open CMS. Costs can rise quickly as soon as you try to step outside the standard framework. Finally, the ecosystem remains somewhat closed: you have to accept the technical choices imposed by the platform. Review collected by and hosted on G2.com.

KB
Marketing and Communications Technology Manager
Real Estate
Enterprise (> 1000 emp.)
"Extensive Customization and Rapid Plugin Updates"
What do you like best about WordPress.com?

WordPress allows our marketing team to quickly build, update, and optimize community pages, hotel websites, and campaign landing pages without relying heavily on developers. I especially value the platform’s flexibility, library of plugins, custom post types, and SEO tools all of which make it easy for us to manage high-volume content, run promotions, and maintain accessibility and brand consistency at scale. WordPress strikes the perfect balance between power and usability. Our team can launch new pages in minutes, integrate with third-party tools, and make real-time updates that support leasing, bookings, and marketing initiatives. The intuitive editor, customizable templates, and strong support ecosystem make WordPress a reliable and efficient solution for a business with diverse digital needs like ours. Review collected by and hosted on G2.com.

What do you dislike about WordPress.com?

The platform sometimes runs slowly, but that can also be due to the size and complexity of our site. Review collected by and hosted on G2.com.

Dipali K.
DK
"Convenient and reliable blogging platform"
What do you like best about WordPress.com?

I use WordPress.com to create blogs, and I find its biggest feature to be that I can use it easily without any coding knowledge. It is an easy and secure platform that greatly helps in creating blogs. I also don't need to purchase web hosting, which makes it even more convenient. It is a reliable platform, so I don't feel any fear in creating blogs and don't face any problems. Additionally, setting it up was very easy for me and my team. Review collected by and hosted on G2.com.

What do you dislike about WordPress.com?

Although everything is good in it, sometimes there is a server issue, so it can be improved a bit. Review collected by and hosted on G2.com.

Anand C.
AC
Frontend Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"WordPress Makes Professional Website Design Fast and Effortless"
What do you like best about WordPress.com?

I used WordPress to design websites, and I really appreciated how much it simplified the whole process. The platform provides flexible themes, a strong block editor, and responsive design controls that make it easier to build professional-looking layouts quickly. Since hosting, security, and updates are handled automatically, I was able to focus more on design, layout, and the overall user experience rather than spending time on technical maintenance. Review collected by and hosted on G2.com.

What do you dislike about WordPress.com?

Although WordPress is a strong platform, performance and load times can sometimes suffer because of platform and plugin bloat. WordPress.com also feels limiting when I need advanced customization or deeper integrations, especially compared with self-hosted WordPress. On top of that, some editing workflows can be confusing, and the lack of low-level control makes it harder to optimize the site or handle more complex design requirements. Review collected by and hosted on G2.com.

Nikhil s.
NS
"Powerful Yet Occasionally Glitchy Design Experience"
What do you like best about WordPress.com?

I like that WordPress.com is not complex to use; it's easy to navigate. The drag and drop method is great, and I love that I don't have to worry about coding at all. The Astra theme and Elementor are fantastic, I really enjoy using Elementor. It's very easy to make websites with these tools, and after learning WordPress.com, I can create a website in about 2 days. Although researching takes time, designing is enjoyable and doesn't take much time. I also find some plugins like Rank Math amazing, as they help with creating site maps and make it easier to connect to Google Search Console. Review collected by and hosted on G2.com.

What do you dislike about WordPress.com?

There are a lot of plugins and there is no way to know if a plugin is good, and sometimes they make the website glitch during design. Adding some plugins can also slow down the website speed. The design can glitch, making the page become horizontal or shift to the left. I also want WordPress.com to have a private chat feature for direct help, similar to what Hostinger offers. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by WordPress.com.

Personal Plan

$4
user/month

Free

$0
user/month

Premium Plan

$8
user/month
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WordPress.com Features
Templates
Drag and Drop
HTML Input
SEO
Site Analytics
Marketing Tools
Email Integrations
Content Management
Permissions
Customer Support
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WordPress.com