DG
Daniela G.
Analista de QA
Enterprise (> 1000 emp.)
"An innovative Omnichannel platform"
What do you like best about wolkvox?
What I like most about the tool is that it allows me to track each of the interactions, figures, and reports in real time. Review collected by and hosted on G2.com.
What do you dislike about wolkvox?
It could improve regarding the Quality Analyzer option, as it should have the option to monitor chats in the same way as calls are monitored. Review collected by and hosted on G2.com.