G2

Damian B.

Enterprise (> 1000 emp.)

7/15/2025

"Web and App rebuild plus custom gift card build"

5/5

What do you like best about Wolfpack Digital?

Dedicated product owner from their end who really took ownership and developed a real understanding of the business, and it's needs. Delivery was mostly on time; any slight delays were always due to third party complications. Responses were always above and beyond, even outside of normal working hours. Communication and hands on problem solving. Review collected by and hosted on G2.com.

What do you dislike about Wolfpack Digital?

Nothing really, very accommodating even with a two hour time zone difference. Review collected by and hosted on G2.com.

Recommendations to others considering Wolfpack Digital:

Get in touch with the team and tell them the problem you would like to solve. If the task is outside of their ability they will point you in the right direction to get it resolved. Review collected by and hosted on G2.com.

What problems is Wolfpack Digital solving and how is that benefiting you?

Wolfpack were brought on board as our development partner in early 2024. The initial scope of the job was to develop a new website with complimentary mobile applications to replace the current outdated platforms. We required improved functionality following UX principles. The task was much larger than your standard build as we use three different third-party platforms to manage the various aspects of our business. Each of these platforms contained huge customer databases that would all need to be merged as well as synching the various logins. Wolfpack made this process seamless hitting every deadline along away as well as keeping us within budget despite a long list of blockers due to third party providers. Once we went live with our new platforms Wolfpack were there to support us and keep everything moving forward. Then we moved our focus to the next phase of our scoped project, gift cards. This was also a difficult undertaking, we needed to merge with an epos system and a fulfilment partner as well as create a customer dashboard for our sites that did not have a compatible epos system. Again, all delivered on time and on budget. App downloads are up 50% so far this year We have experienced a large increase in customer retention and repeat orders. Our online sales have increased between 2-5%, we operate in a very competitive market. Reduced admin work due to the intuitive nature of the platform. Gift cards are now open and available to an entire new market. Review collected by and hosted on G2.com.