
I've been a Wix user since they started. I remember when they were one of the first platforms to offer Adobe Flash sites - then when they were one of the first to offer Mobile sites (back when it was just a list of links to individual typed pages). Wix is still my go-to 20 years later.
It remains one of the easiest platforms to use, to teach people how to update, and to provide an absolutely free site (with Wix ads).
They continue to be on the forefront of cool add-ons and features. I love the integration of Twism and other features.
They have adopted a lot of AI features, but I don't use those as much.
Cost is appropriate, especially with the option of free sites and regularly running 50% off costs.
I cannot comment on Wix support, as I haven't used them (but feel that just goes to ease not needing them in 20 years of use). Review collected by and hosted on G2.com.
My one qualm is that the site sometimes uses a lot of RAM on my laptop. As soon as I open Wix, it immediately starts “whirring up,” and, possibly related to that, the site can feel a bit slow to run at times. Review collected by and hosted on G2.com.