I love that we can swap out videos when we need to update without having to change links everywhere.
I also really like how intuitive and simple the webinar platform is to use, including the option to upload presentations and videos directly rather than only having the option to screen-share.
We've had no problem with the performance of the webinar platform or the video tools (e.g. transcription, captions etc) and it's been simple to onboard people when we have new hosts involved in webinars.
The Pardot integration is one we haven't utilised so far but it's good to know it's there. So far we've simply exported the data we need, when we need it. Review collected by and hosted on G2.com.
The main thing I can think of off the top of my head right now is the limited customisation of the webinar platform, including the inability to change languages of headlines and section headers. These are small things but when hosting a webinar in German, for example, it's a bit jarring to be unable to change that. Review collected by and hosted on G2.com.