G2

Elizabeth G.

Senior Customer Success Manager

Internet

Mid-Market (51-1000 emp.)

7/18/2017

"Made 1:1s easy for my team "

5/5

What do you like best about WideAngle?

My favorite part about Wide Angle might be the simplest feature. Having auto-reminders that the deadline to complete our brief was upcoming, or that the brief was overdue was super useful for me. The briefs themselves forced me to think about my top priorities for the week, and what I needed to communicate with my manager. Wide Angle does a good job of enforcing the 1:1 cadence and forming the habit of completing the briefs for each 1:1. Review collected by and hosted on G2.com.

What do you dislike about WideAngle?

I used Wide Angle both as a manager and as an individual contributor. There wasn't necessarily anything that I disliked, per se, but because our team size was small, I never found the completion analytics very useful. Review collected by and hosted on G2.com.

Recommendations to others considering WideAngle:

If you have no system in place for 1:1s today, this is a great tool to help you establish a method and a cadence that works for you. The way in which you use WideAngle might change based on your team size, proximity to your reports, department/discipline, etc. You'll need to put some time and thought into the best configuration for you and your team, so be prepared up front you will likely need to find a groove that works for your org. Review collected by and hosted on G2.com.

What problems is WideAngle solving and how is that benefiting you?

Accountability across the team. I work in a Customer Success org - we're always moving a million miles an hour. Wide Angle made it very easy to go back and make sure that whatever you promised on Monday was fulfilled by Friday. And if not, you have a space to communicate why the deliverable wasn't possible that week. Review collected by and hosted on G2.com.