There are multiple things I love about When I Work! It makes my job much easier, and I can make the schedules more efficiently; 1) Creating the schedule and assigning shifts is quick and easy because of the template feature and how the scheduler works. 2) The shift swap/drop feature is also very helpful, especially in a retail/tanning/wellness salon environment. 3) It helps keep staff informed when they are scheduled to work with the shift reminders and notifications. It helps keep them accountable. 3) The system is reliable, and it makes it easy to attach announcements or to indicate when the business is closed. Such a great feature! 4) The Feature that shows you how many hours the staff members and team are working that day, which helps keep the business compliant with the break and lunch period laws and overtime regulations. 5) The price is not unreasonable. 6) The few times I have needed help from customer service, they were very professional, kind, and the response time was quick! They were able to help answer all my questions and concerns. 7) While we don't use any of the payroll integrations because we use a private payroll company, I know they do sync with many, which is amazing! I use When I Work daily to keep a pulse on the schedule; it helps me plan strategically and to keep the team on the same page. Review collected by and hosted on G2.com.

I wish it would allow us to add the 10-minute paid breaks as it does for the 30-minute unpaid lunches. Also, the ability to extend the 30-minute lunch to 60 minutes would be helpful! Review collected by and hosted on G2.com.