I like how easy and intuitive the user interface of Wheelhouse is to use. I also appreciate that it's not a black box, allowing data scientists like me to look into the underlying processes. Compared to its biggest competitors, Wheelhouse is much more transparent. That transparency is one of the signals that gives me trust that it is a more advanced product. I’m able to dive into as much detail as I want, customize the things that are important or that I want to test, and still leverage as many of the very easy-to-use recommended features. There's a lot of optionality in terms of what parts you're using the recommendation engine for and what parts you want to customize specifically. Setting up Wheelhouse was relatively easy — the support team was and still is incredible. I was able to set up a call with someone who walked me through all of my questions, stayed with me as long as I needed, and helped me configure the settings exactly how I wanted. Even after the initial setup, whenever I had questions, I could get a hold of a real person really fast, often a minute or less. Review collected by and hosted on G2.com.

I haven’t found anything that I dislike about it yet for my use cases. Review collected by and hosted on G2.com.