G2

Jennifer P.

Mid-Market (51-1000 emp.)

8/25/2026

"Reliable, Comprehensive Westlaw for Faster Legal Research and Citation Checking"

4.5/5

What do you like best about Westlaw?

Westlaw is reliable, comprehensive, and easy to incorporate into the legal research and drafting process. I especially like the ability to quickly verify authorities and see whether a case is still good law. I also train and support users on Thomson Reuters tools, so I appreciate how Westlaw integrates with other tools we use and helps make research and citation checking more efficient. Review collected by and hosted on G2.com.

What do you dislike about Westlaw?

There can be a learning curve simply because Westlaw has so many features and research options. Users may not always realize everything that is available to them without some training or guidance. Once they become familiar with the platform, though, it is much easier to navigate and use effectively. Review collected by and hosted on G2.com.

What problems is Westlaw solving and how is that benefiting you?

Westlaw makes legal research and citation verification much more efficient. It gives users a centralized place to find relevant authority, check the status of cases, and validate citations without relying on multiple resources or manual processes. In my role, it also helps me support and train attorneys on more efficient research and drafting workflows. Review collected by and hosted on G2.com.

Response from Greg Fidler of Westlaw

edit

Thanks for this. Verifying authority is the one thing you can't afford to guess at, so it's good to hear that part is holding up in your drafting workflow.

And you're right about the learning curve. A lot of what Westlaw can do doesn't announce itself, which is exactly why the training work you're doing matters. If you ever want more to work with for that, your Thomson Reuters rep can get you our customer learning materials.

Appreciate you taking the time to write this up.