--- title: WePay Reviews meta_title: 'WePay Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how WePay works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 68 scale: '5' date_modified: '2026-07-07' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # WePay Reviews **Vendor:** JPMorgan Chase **Category:** [Payment Processing Software](https://www.g2.com/categories/payment-processing) **Average Rating:** 3.6/5.0 **Total Reviews:** 68 ## About WePay WePay helps online platforms increase revenue through integrated payments processing. The company has uniquely enabled more than 1,000 platforms including Constant Contact, GoFundMe, and Meetup to incorporate payments so their users can start getting paid in minutes, all without compromising on their user experience or taking on risk and regulatory exposure. In a mobile world, WePay’s integrations with Apple Pay and Android Pay for the Web help ensure high transaction conversions, while the company’s mobile point of sale (mPOS) solution allows platforms to seamlessly handle in-person payments in addition to online payments. WePay also offers a wide range of add-ons to support platforms’ specific needs. ## WePay Reviews ### 1. Withholding of funds **Rating:** 0.0/5.0 stars **Reviewed by:** parris b. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about WePay?** Not applicable. Has been a terrible experience and a huge waste of my time. **What do you dislike about WePay?** The Webconnex/WePay platform requests multiple documents for verification purposes, to which I uploaded more than what was requested including passport, driver's license, original articles of incorporation, business license, and tax form. We have been going back and forth for more than a month now, and now, they are requesting an official letter from the IRS with a nice note at the bottom of their email that reads, "Please complete this step within 30 days, or your WePay Payments account will be disabled and WePay Payments may refund all payments to your payers." I would have to pay for this letter, and also request it by mail, and wait for it by mail. I refuse to pay for a letter that was not originally required and after submitting multiple verification documents via their platform, plus the IRS can take several weeks to months to process requests. Also note that you cannot reach anyone by phone, only through their messaging system, which one associate named Holly said, "I do apologize as we are not equipped to offer phone support, all communication is completed via email." I'm hiring an attorney. **What problems is WePay solving and how is that benefiting you?** N/a ### 2. Terrible company. Do not give them your business. **Rating:** 0.0/5.0 stars **Reviewed by:** Liberty P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about WePay?** There is nothing to like about this company. The transactions to do post take a very long time. There's no customer service they can be reached by phone. They have just recently held over $2000 for absolutely no reason. This client has previously had transactions, and this charge was not disputed. This is just another fly night junk company. **What do you dislike about WePay?** I have repeatedly requested a phone call and after seven days, nothing. The emails that are returned. Take well over 48 hours. How they can legally hold funds and continue to operate is mind boggling. **What problems is WePay solving and how is that benefiting you?** We pay does not solve any problems whatsoever. There is a plethora of choices when it comes to a payment processing company. This one is the very bottom of the barrel. ### 3. Super-fast payment processing system for our global customers **Rating:** 5.0/5.0 stars **Reviewed by:** Sid. H B. | Application Engineer, Mechanical or Industrial Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about WePay?** There is zero tolerance for compromise on their service and the transaction fees are minimal. **What do you dislike about WePay?** I like everything, I find WePay a fantastic system. **What problems is WePay solving and how is that benefiting you?** Processing customer payment directly from our website using WePay as the payment gateway. ### 4. My Go-To PSP **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2023 **What do you like best about WePay?** A powerful payment gateway app that allows all size business to easily process transactions online. It can be seamlessly integrated with a wide range of popular platforms. Which makes it easy to add payment processing functionality to your existing website or online store. The intuitive UI makes it easy for anyone in getting started. Another notable feature is its robust encryption algorithm. Which protect the transactions from fraudulent activities. **What do you dislike about WePay?** Although it is normal for any PSP. I could only see PRICING as the CONS. Charge/transaction **What problems is WePay solving and how is that benefiting you?** The versatility it offers. I'm an individual making money online and WePay made it easy in sending and receiving payments. ### 5. The largest and most trusted software marketplace. **Rating:** 5.0/5.0 stars **Reviewed by:** Aashish C. | ML Data Associate-I , Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about WePay?** WePay help us to read the reviews of our customers and help us to improve our Business and to provide better services to our customer. **What do you dislike about WePay?** WePay work in a very good and efficient manner. At this point of time i didn't find any kind of dislike in their services. **What problems is WePay solving and how is that benefiting you?** WePay provide us secure way of doing our Money related transactions. We can Relay on their services. ### 6. Fastest and safest way for payment gateway **Rating:** 5.0/5.0 stars **Reviewed by:** Dhiraj G. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about WePay?** Payment Methods: Consider the payment methods you want to offer to your customers, such as credit cards, debit cards, mobile payments, and ACH bank transfers. Ensure the processor supports the payment methods relevant to your audience. **What do you dislike about WePay?** Sometimes transactions are getting failed and Money gets blocked in processing. **What problems is WePay solving and how is that benefiting you?** Nothing to Improve ### 7. AVOID THIS SOFTWARE **Rating:** 0.0/5.0 stars **Reviewed by:** Christian M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about WePay?** Ease of use. We Pay can make it easy to do some payment processing **What do you dislike about WePay?** Just about everything else... Terrible processing, terrible conflict resolution, terrible support, mediocre rates, honestly all around a terrible software. **What problems is WePay solving and how is that benefiting you?** They were originally solving our CC accepting problem, but they ended up creating more headaches for us in the end. ### 8. RECONCILE! RECONCILE! RECONCILE! **Rating:** 2.5/5.0 stars **Reviewed by:** Stacey B. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2021 **What do you like best about WePay?** lower fees because of their relationship with our enrollment software. **What do you dislike about WePay?** Their accounting reports! Reports don't always show all the fees so things don't balance. I mean how does $865 - $15 = 839.59. And their CS acts like you're the stupid one. And this is just the most recent example. This isn't my personal business that I can just say "sure" that works. I have a board, a financial committee, and auditors to answer to and their reports make me look like I'm stealing money from our non-profit. **What problems is WePay solving and how is that benefiting you?** The only way we are benefiting is by the fee discount we get because their the arrangement with our enrollment software to provide a lower fee. ### 9. Awful Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2021 **What do you like best about WePay?** Ease of Use (but only for the software). **What do you dislike about WePay?** The lack of support or a phone number... **Recommendations to others considering WePay:** Get a phone number. It's 2021, and you don't even have live chat as part of your support. I mean... seriously. Also, setting someone up on ACH is far too difficult for both myself and the customer. That may be an problem with MyStudio, but then I should have a better dashboard option to set up ACH within WePay. We have several payments that are being declined for no reason. The customrs have the money in their accounts, and WePay is trying to pull the funds, so everything is just sitting there in the account with a "pending" status. **What problems is WePay solving and how is that benefiting you?** Automated Billing for our martial arts academy ### 10. Fascist, Anti-American, Authoritarian Business - DO NOT SUPPORT THEM! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about WePay?** Nothing. They are authoritarian scumbags! **What do you dislike about WePay?** Everything. They suppress free speech, and they are anti-American scum. **What problems is WePay solving and how is that benefiting you?** None. I refuse to use them any longer for processing my business payments. They are fascist scum. ## WePay Discussions - [Do my users each need a separate gateway or merchant account? Can they create them directly with you at WePay?](https://www.g2.com/discussions/merchant-accounts-f7101b6b-e223-40b9-a2f8-31974db4ff41) - 1 comment, 1 upvote - [Can I implement the API on my own?](https://www.g2.com/discussions/self-service) - 1 comment, 1 upvote - [How does the WePay system system look/integrate on my website?](https://www.g2.com/discussions/ux) - 1 comment, 1 upvote - [What is WePay used for?](https://www.g2.com/discussions/what-is-wepay-used-for) - 3 comments - [Is WePay a payment gateway?](https://www.g2.com/discussions/is-wepay-a-payment-gateway) - 1 comment - [View WePay pricing details and edition comparison](https://www.g2.com/products/wepay/reviews/wepay-review-7836765?section=pricing&secure%5Bexpires_at%5D=2026-07-09+06%3A11%3A19+-0500&secure%5Bsession_id%5D=43e4da0f-3150-4aa6-844f-27fd3614cde6&secure%5Btoken%5D=9848305494147976ca648d9aca6bda594ef761b45ab2bd242dd8ca712c9572fc&format=llm_user) ## WePay Features **Payment Options** - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Split Payments - Real-Time Payments - Multi-Currency - Online payment portal **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Payments - Embedded Payments** - Processing - Fraud Protection - Payment Methods **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Personalization - Embedded Payments** - Customer Onboarding - Checkout Customization - Localization - Merchant Portal **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Payment Options** - Multi-Currency - Online payment portal **Setup - Embedded Payments** - Payment Flows - APIs - Dispute Management **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Security** - POS Verification **Analytics - Embedded Payments** - Transactions - Reconciliation - Revenue **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Platform** - Accounting integration - E-commerce Integration **Agentic AI - Embedded Payments** - Cross-system Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top WePay Alternatives - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,688 reviews) - [Amazon Pay for Business](https://www.g2.com/products/amazon-pay-for-business/reviews) - 4.5/5.0 (569 reviews) - [Authorize.net](https://www.g2.com/products/authorize-net/reviews) - 4.2/5.0 (210 reviews)