G2

Samantha P.

Benefits Coordinator

Enterprise (> 1000 emp.)

7/21/2026

"Wellhub Makes Fitness Access Easy with a Wide, Flexible Network"

4.5/5

What do you like best about Wellhub?

What I like best about Wellhub is how easy it makes it for our employees to access a wide network of gyms and fitness facilities in their local area. The platform and mobile app are intuitive and user-friendly, making enrollment and ongoing use simple. Compared to our previous vendor, Wellhub offers significantly more gym options along with reasonably priced membership tiers that provide flexibility for employees. Additionally, the implementation process was smooth and well-managed, resulting in minimal disruption to our workforce. Review collected by and hosted on G2.com.

What do you dislike about Wellhub?

One area for improvement is employee communications. We have experienced instances where emails sent to employees contained inaccurate information, such as incorrect membership rates or FSA eligibility details. These errors created confusion among employees and required additional intervention from our benefits team to clarify the information. Improving the accuracy and review process for employee-facing communications would help create a better overall experience. Review collected by and hosted on G2.com.

What problems is Wellhub solving and how is that benefiting you?

Wellhub is helping us provide employees with convenient access to a broad fitness network while also offering a free digital fitness option through a single platform. This has allowed us to consolidate multiple wellness and fitness vendors into one solution, creating cost savings for the company and a more streamlined experience for employees. By having both in-person and online fitness resources available in one place, employees can more easily access the health and wellness programs that best fit their needs and lifestyles. Review collected by and hosted on G2.com.

Response from Isadora from Wellhub of Wellhub

edit

Hi Samantha,

Thank you for taking the time to write such a detailed review.

It’s really great to hear that switching to Wellhub has made things easier for your team, and that having a wider network and a single platform has brought real value to your company.

At the same time, we sincerely appreciate you bringing the issue regarding employee communications to our attention. We will share this directly with our Client team to ensure we improve this going forward.

Thanks again for sharing your experience! For any questions or further discussions, our Corporate Support Team is always here to help.