G2

Maisha H.

Director of Human Resources

Mid-Market (51-1000 emp.)

5/12/2026

"Versatile Wellness Benefits with Great Value"

5/5

What do you like best about Wellhub?

The versatility and the value. There are so many different benefits from health and wellness apps - tracking steps, monitoring calories, to a vareity of gyms all around the country. The best part is we will never pay for more than 50% of our employee headcount. Review collected by and hosted on G2.com.

What do you dislike about Wellhub?

It would be nice to have a direct customer service line to reach out to. I can only think of 1 time that it was needed and I was able to get what I needed but it took a few days for them to get back to me for something that could have been resolved with a quick call. Review collected by and hosted on G2.com.

What problems is Wellhub solving and how is that benefiting you?

We were looking for a health and fitness benefit for employees that provided more than just gym service as not all employees like to leave to work out. Wellhub has several apps included which is beneficial for employees who don't want to go to the gym. We also were looking for something that offered a good benefit that wouldn't break the bank. With Wellhub, we only pay for employees who enroll and for only up to 50% of our employee headcount so it makes it extremely affordable. Review collected by and hosted on G2.com.

Response from Isadora from Wellhub of Wellhub

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Thank you for the review, Maisha! We are thrilled to hear that Wellhub’s variety of wellness apps and gym access has been such a valuable and affordable benefit for your team.

We also truly appreciate your honest feedback regarding our customer service. While we don’t currently offer a direct phone line, we are always working to improve our response times. For the fastest support, we recommend using the Live Chat feature in our Help Center (https://helpcenter.gympass.com/en-us) while logged in, as this often allows for quicker resolutions. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you.