I love that any employee, regardless of geographical location, can utilize Wellhub, and they can adapt it to whatever fits their wellness journey. So if they're more into working out, they can use it for that. If they're more of a yogi or someone who likes to meditate, they can use it for meditation. Employees also have the opportunity to upgrade if they want more access to more resources. Review collected by and hosted on G2.com.
I think the app needs improvement. I personally had a hard time logging in and resetting my password. It's also confusing that I have to check-in on the app and at the workout class. I think they need to find a way to connect those two systems to make it a more seamless process. So the app and the app usage could use improvement. Review collected by and hosted on G2.com.
Thank you so much for your feedback! We love that you’re seeing the value of our 'one-stop-shop' approach—whether your team is into high-intensity workouts, yoga, or mental health resources like meditation.
We sincerely apologize for the frustration you faced with logging in; we know how a password reset hurdle can slow down your momentum. We’re also taking your feedback about 'double check-ins' to heart. Currently, checking in on the app ensures our partners are paid correctly and your visit is recorded. And if you're ever stuck on a login screen, a quick tip is to ensure your phone’s default browser has cookies enabled, as this solves most 'spinning' or login loops!
We’re committed to making the app as versatile as the workouts it offers. If you still have trouble with your account or want to share more specific app suggestions, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp).