# WebPT Reviews **Vendor:** WebPT **Category:** [Physical Therapy Software](https://www.g2.com/categories/physical-therapy) **Average Rating:** 4.4/5.0 **Total Reviews:** 162 ## About WebPT WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, comprehensive, and secure Practice Experience Management (PXM) platform, WebPT unifies marketing, front office, clinical, billing, and administrative tools on one platform with one trusted partner. Regardless of practice size or specialty, WebPT can help: - Grow your patient roster and scale your business - Automate patient registration, referral management, benefits verification, and patient communication - Keep your staff happy with more intuitive and compliant documentation - Improve patient engagement and clinical outcomes - Get you paid more, faster - Optimize performance and give you the confidence to make data-backed decisions Above all, WebPT puts Members first. Our team of rehab therapy experts has supported over 20,000 clinics with a personalized implementation process and targeted training tailored to each clinic’s unique needs. Once onboarded, Members have access to free, unlimited support—available via live chat, email, and phone—to ensure their continued success. Serving over 150,000 rehab therapy professionals with 99% uptime reliability, WebPT is the #1 trusted partner in the industry. Learn how one platform can help you achieve greatness in practice at webpt.com. ## WebPT Pros & Cons **What users like:** - Users value the **tailored documentation** of WebPT, designed specifically by physical therapists for their unique needs. (1 reviews) - Users value the **tailored documentation features** of WebPT, designed specifically by physical therapists for their needs. (1 reviews) - Users appreciate the **efficiency** of WebPT, as it effectively meets the documentation needs of physical therapists. (1 reviews) - Users value the **therapist-designed features** of WebPT, effectively addressing their documentation requirements. (1 reviews) - Users value the **excellent patient care** provided by WebPT, tailored specifically for physical therapists' documentation needs. (1 reviews) **What users dislike:** - Users find WebPT to be **very expensive** , especially with its ala carte pricing model impacting overall costs. (1 reviews) - Users find **integration issues** challenging, particularly when incorporating personal training and massage therapy services into WebPT. (1 reviews) - Users find WebPT **not user-friendly** , particularly for integrating personal training and massage therapy into the system. (1 reviews) ## WebPT Reviews ### 1. Very Dry and lacks new features **Rating:** 1.5/5.0 stars **Reviewed by:** Tommy J. | DPT, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about WebPT?** Has an HEP feature which pts can access easily. **What do you dislike about WebPT?** Terrible methods of navigating to charts or going back to previous page. Very slow speeds. No AI features available. Unable to re-edit notes once submitted. Must make an addendum for PT notes **What problems is WebPT solving and how is that benefiting you?** Completing notes ### 2. WebPT is a good Physical Therapy specific EMR **Rating:** 3.5/5.0 stars **Reviewed by:** Dr. Jeanette D. | President, PT, DPT, LAT, ATC, PNMT-C, NASM-CPT, NASM-FNS, NASM-CES, TMRc, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2025 **What do you like best about WebPT?** The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. **What do you dislike about WebPT?** It was very expensive and everything was ala carte, which made it more expensive. In addition, because it was so physical therapy user-friendly, it made it difficulty to integrate personal training and massage therapy service providers into the software. **What problems is WebPT solving and how is that benefiting you?** WebPT solved the problems of providing a reliable clinical documentation, scheduling, and billing service for physical therapists. ### 3. webpt is great easy to use whithout outages **Rating:** 4.5/5.0 stars **Reviewed by:** Irene C. | front office /billing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about WebPT?** easy to use friendly customer service. when you need something or have any questions they will answer the phone and chat online quickly.we have been using webpt for years **What do you dislike about WebPT?** the past 1mth and half they have had so many outages and we end up with not knowing who is coming no knowing what to collect if they have a copay. not knowing next visit it, let alone be able to pull up flow sheet in the gym . everyone is just lost **What problems is WebPT solving and how is that benefiting you?** claims go out and come back fast sometime within 2 week we aleady have a payment ### 4. WebPT 1st time user **Rating:** 3.5/5.0 stars **Reviewed by:** Dani C. | AR Support Sepcialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about WebPT?** The one thing I like most about WebPT is how easy it is to navigate to different tabs. I also have enjoyed learning about new places of where you can store information. **What do you dislike about WebPT?** The least helpful thing about WebPT is when you are trying to go from billing to EMR and get the spinning wheel of death. It's horrible and takes forever for the tab to finally processes through. Sometimes when pulling up mutliple accounts it will glich on you and freeze everything you are doing. **What problems is WebPT solving and how is that benefiting you?** The business problem WebPT is helping solve is constantley logging out of WebPT and taking forever to log back in. ### 5. Not very dependable. **Rating:** 3.0/5.0 stars **Reviewed by:** Anne C. | Receptionist, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about WebPT?** It's format is similar to others I have used (i.e. Epic) and when it is working it is user friendly. I have used something similar when I worked for IHC . **What do you dislike about WebPT?** It is always breaking down it saeems. Especially in the past 6 months. The time it took to get from one page to the next! **What problems is WebPT solving and how is that benefiting you?** Quick and efficient patient access so I can perform my job. There are minute to minute experiences that when WebPT is down, we all feel it! ### 6. WebPT has made me a better clinician ! **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea S. | Pediatric Speech Language Pathologist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about WebPT?** The easy access to everything you need in 1 program- schedule, notes, health records, etc. Other companies have mulple programs making documenting time very stenuous. **What do you dislike about WebPT?** Not able to copy over information from another clinic in town **What problems is WebPT solving and how is that benefiting you?** Assisting us with plans of care and progress note reminders being accurate. ### 7. Easy to navigate and precise information. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about WebPT?** The scheduling is super easy and the e doc is also very convinient to use **What do you dislike about WebPT?** Faxing is always an issue, takes alot of time to fax out the records to doctors. **What problems is WebPT solving and how is that benefiting you?** Have all the patient record at one place. ### 8. WebPT is the most efficient software and I love doing documentation using wrbpt **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2017 **What do you like best about WebPT?** The way the functional movement and assessment test are collaborated. I like the way everything falls in step by step. **What do you dislike about WebPT?** Nothing so far. Everything looks great. **What problems is WebPT solving and how is that benefiting you?** The best one to document Medicare patients. Quite thorough evaluation. ### 9. User friendly and great for basic rehab facilities **Rating:** 4.5/5.0 stars **Reviewed by:** Brittani B. | Director of Clinical Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about WebPT?** The interface is very intuitive and the documentation templates are easy to complete on the clinical side of things. The scheduling module is clean, and we really love that you can view multiple calendars at once. **What do you dislike about WebPT?** When we transitioned into the home health space, it does not have the documentation or billing capababilities to bill out HHA claims (UB04's) or meet the documentation requirements of Medicare. **What problems is WebPT solving and how is that benefiting you?** We use WebPT for all rehab services in our agency including client intake, scheduling, documentation, and billing. The easy-to-use documentation templates are well-liked by our clinicians and allow them to complete all documentation in a timely manner. **Official Response from Heather Blackwell:** > Hi Brittani, Thanks for your thoughtful review! We're happy you find WebPT's interface, templates, and scheduling system so helpful. Your feedback about home health capabilities is crucial. While our current focus is on outpatient PT, we're constantly evaluating how to better serve diverse therapy needs. We appreciate you bringing this to light, and your insights will influence our future development priorities. Thanks again for sharing your experiences and for being a valued member of the WebPT community! ### 10. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Sheila G. | PC and Tech, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about WebPT?** WebPT was easy to use. I liked that it had a lot of differnt ways to look at the schedule. **What do you dislike about WebPT?** I didnt like the Idea of not being about to to the Insurance all in one system. **What problems is WebPT solving and how is that benefiting you?** WebPt was great with scheduling **Official Response from Heather Blackwell:** > Hi Sheila, Thank you for your insightful review of WebPT! We're delighted to hear that the scheduling functionalities have been so advantageous for your practice. We're actively evaluating various options to expand WebPT's capabilities and offer comprehensive billing solutions. We appreciate you bringing this to our attention and contributing to our continuous improvement. Thank you again for sharing your experiences and for being a valued member of the WebPT community! ### 11. WebPT pleasant, straightforward and easy. **Rating:** 4.5/5.0 stars **Reviewed by:** Sushma S. | Technical Support Professional, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2022 **What do you like best about WebPT?** The ease of use of this software is wonderful. The program handles all the work and saves you a lot of time. With this software, scheduling and billing can be handled without any hassle. Furthermore, we can analyze the performance and optimize it for future courses. This software can be operated even from our mobile devices, which is truly amazing. **What do you dislike about WebPT?** I didn' find any big issues apart from some like it has some glitches in EBV part and sometimes I faced issue while deleting notes. But in my opinion all this problem could be overcome if this software gets an update. **What problems is WebPT solving and how is that benefiting you?** Due to WebPT, we no longer have to do manual documentation work. Through this platform, patients' insurance information and verification can be easily accessed, eliminating the need to enter data twice. Past records of patients are safely stored so therapists can monitor their progress and treat them accordingly. This software makes it easy to share patient data with clinics. The WEbPT marketplace helped us generate more business and it worked well for us **Official Response from Heather Blackwell:** > Hi Sushma, Wow, thanks for your fantastic review! Your praise for WebPT's ease, time-saving features, and mobile access truly motivates us. We appreciate hearing it! Thanks for highlighting WebPT's documentation, patient records, and marketplace benefits. Cheers to your success with WebPT! We're committed to keeping it amazing. ### 12. Software anywhere in the world **Rating:** 4.5/5.0 stars **Reviewed by:** Edwind W. | Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about WebPT?** Being in a cloud I can see medical information from my patients anywhere in the world, I can move to their homes and have their medical history at the moment, the data transfer rate is excellent. The most useful tool in my personal opinion is access from any device outside the company as it allows me to access the application from my own computers. **What do you dislike about WebPT?** I can't have a local database which forces me to have access to the internet at all times, which makes it difficult for me to have the medical records of my patients in distant locations, another weakness of the software in the complex graphical interface, which is sometimes difficult to understand and manipulate, especially at the beginning of learning the use of the application. **Recommendations to others considering WebPT:** Improving the mobile version to make it more enjoyable when working, icons and icon sizes is excessively tiny and another extremely important and necessary problem to solve in later versions is the local databases, it is not pleasant not to be able to access data already loaded on my computers and what I find uncomfortable to provide proper and personalized care to my patients. **What problems is WebPT solving and how is that benefiting you?** Tracking patients in their homes and having real-time data, previous results and treatment administration, in particular I like the one that I can filter information based on the date and time I enter it allowing me to assess the patient's medical evolution and give a more accurate opinion related to the clinical picture of the patient I am attending at the moment providing personalized care **Official Response from Heather Blackwell:** > Hi Edward, Thanks for your thoughtful review! We're thrilled you find WebPT's cloud access and mobile capabilities so valuable for remote patient care and real-time data access. Your detailed feedback regarding the graphical interface and local database options is appreciated and will be shared with our team. We're constantly working to improve the user experience and ensure WebPT empowers your best work. Thanks for choosing WebPT and for helping us refine it further! ### 13. Works ok but could be improved **Rating:** 3.5/5.0 stars **Reviewed by:** Kaleigh L. | Administrative assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2022 **What do you like best about WebPT?** I like the alerts and reports offered in this program. It allows us to maintain compliance. The script presets are excellent to save our therapists time during visits that require a lot of information to be noted. **What do you dislike about WebPT?** I wish that this program would track who makes changes on charts so that questions are asked to the appropriate person. Pop-up alerts that are written by staff in other departments would also be useful. **What problems is WebPT solving and how is that benefiting you?** Webpt helped us reduce our paper usage greatly by allowing us to transition from paper patient charts to a fully electronic medical record. It allows medical records to be shared easily and at less of a cost to our company. **Official Response from Heather Blackwell:** > Thank you for your feedback! We're glad to hear that you find the alerts and reports in WebPT helpful for maintaining compliance. We understand your concern about tracking changes on charts and having pop-up alerts from other departments. We appreciate your suggestions and will pass them along to our development team for consideration in future updates. We're thrilled that WebPT has helped you reduce paper usage and transition to electronic medical records. Sharing medical records easily and at a lower cost is definitely a benefit of using our platform. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! ### 14. Great for managing schedules **Rating:** 3.0/5.0 stars **Reviewed by:** Kelsey G. | Speech and language pathologist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about WebPT?** The most helpful thing about WebPT is the visual schedule. I am a speech and language pathologist. I supervise two assistants at a clinic in my town. The easy breakdown of the schedules of both assistants helps me to keep track of their therapy schedule so that I can assist them to my maximal capability. **What do you dislike about WebPT?** The least helpful thing about WebPT is that it is visually a rather dull platform. Inputting and reviewing treatment notes can be monotonous and tedious, mainly because the visual aspect of the platform is not that appealing. **What problems is WebPT solving and how is that benefiting you?** The problem that I am solving with WebPT is that it allows me to co-sign notes for the assistant that I supervise in an organized way. Additionally, I enjoy the benefit of seeing the schedules of my assistants in an easy to follow format. **Official Response from Heather Blackwell:** > Thanks for your insightful review! We're thrilled to hear WebPT's visual schedule helps you stay on top of your assistants' therapy plans and maximize your support. Your feedback about the platform's visual appeal is valuable. We're always looking for ways to enhance the user experience, and your suggestion is definitely on our radar. We appreciate you highlighting the co-signing features and organized schedule view as key benefits for supervisors like you. It's rewarding to know WebPT empowers your team's success! ### 15. Good online software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2021 **What do you like best about WebPT?** Very straightforward on how to use. Easy to learn. **What do you dislike about WebPT?** Could use a few updates to make users' lives easier like including appt type in the appt list (eval, follow-up, progress note, etc). Also update authorization tracker based on appts checked in, not daily note completion. **What problems is WebPT solving and how is that benefiting you?** Physical therapy clinic scheduling is much easier once you have a system in place. Also easy to keep track of a patient's documents. **Official Response from Heather Blackwell:** > Thanks for your review! Ease of use is top priority for us, glad you find WebPT straightforward. Your ideas for improving the appt list and authorization tracker are great, and we'll share them with the team! We value your feedback and it definitely shapes our future plans. Thank you again for sharing your experience and for being a valued member of the WebPT community. ### 16. The most complete platform to provide the best patient care. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2020 **What do you like best about WebPT?** WebPT software is an excellent tool to provide effective and relevant patient care to provide a good experience, the service is perfect to help promote business growth by evaluating all available factors to ensure success. The service offers a comprehensive scheduling system, documentation and allows for easy evaluation of results through extensive reporting. The service is affordable and profitable for many, with mobile and cloud application availability making it easy for anyone to access. The service has the advantage of being very easy to operate, has templates with high capacity for customization and most importantly of all the support team staff provides very satisfactory attention and quick solutions before any inconvenience that may arise. **What do you dislike about WebPT?** I consider that the interface of this service is in dire need of updates, as it has a rather outdated design, is a bit slow and does not give a good impression to users of how good and advanced this service is. I have also visualized that frequently the server of this software goes down and does not allow access to the system. **Recommendations to others considering WebPT:** WebPT is a complete tool to provide the best care to patients, based on the experience I have working with this system I can say that its operation is very complete, very easy to use, fully updated and its price is a real opportunity to acquire, really the service stands out much among its competitors, is totally reliable and no doubt I can recommend it for its high level of reliability. **What problems is WebPT solving and how is that benefiting you?** In our medical instinct, WebPT has played a great role, since currently this system allows us to easily manage from appointments, insurance, patient portals, make treatment plans to patients, make invoices and obtain extensive reports. To be honest, I can say that WebPT is a fundamental tool for our team, since we can maintain a complete and careful control to provide impeccable attention to all our customers. **Official Response from Heather Blackwell:** > Wow, what a glowing review! We're so grateful for your detailed feedback and thrilled you find WebPT such a complete platform for delivering amazing patient care. Hearing how our comprehensive features, like scheduling, documentation, and reporting, empower you to provide effective and relevant care warms our hearts. And knowing that its mobile accessibility and affordability work for your business is fantastic! We completely understand your points about the interface and occasional server downtime. Those are areas we're actively working on improving, and your feedback is extremely valuable. We're committed to making WebPT even smoother and more intuitive for everyone. Thanks again for your passionate recommendation and for showcasing the true potential of WebPT. You're helping us shape the future of patient care, and we're proud to have you in our community. ### 17. Very fluid system. Highly recommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Philip A S. | Physical Therapy Aide, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2020 **What do you like best about WebPT?** I love how this software is available on any device that has internet access. It makes note writing extremely accessible. The software itself is also very user friendly. The site is ergonomic whether you're documenting on a computer or a tablet (sometimes even on a cell phone). The site is easy to navigate through and streamlines all of my note writing. I especially value its layout when completing a new patient evaluation. All of the text fields are laid out in a way that makes sense to the reader and the therapist. In terms of billing and insurance, it's a very powerful tool. It has all of the ICD codes which you can either manually type in or search for. It also transfers those same codes over to the proceeding note whenever your patient comes in for another visit. That way, you don't have to re-type all of the codes into the new note. Scheduling is also very nice on this program. The software gives you a great overview of all the patients you will be seeing for the day, including cancellations. Its also pretty nifty how it tells you if its your patients birthday. **What do you dislike about WebPT?** I dislike how the same user cannot be on two devices at once. This problem is cumbersome because I have two hardwired computers on opposite sides of the clinic. And so if I'm treating one patient on one side of the clinic and want to write up their note, I would end up being logged out of the other computer on the other side of the clinic. it would be useful to be logged in on both devices at once and not have to log in every time I switch computers. I also wish there was some way I the program would notify me if there are incomplete fields that I may have missed while completing a new patient evaluation document. **Recommendations to others considering WebPT:** I would recommend therapists who are considering webPT to give it two weeks or so to get used to the layout of the website. Its a little frustrating at first since you don't really know where everything is located, but once you start to understand where everything is, it makes life very very easy. I would also consider how many employees you have. I find that using WebPT in a larger clinic is really worth your while since it can integrate all patients from multiple clinics into one database. As a new grad/student, I found this software to be very valuable in that it helped me make sure that I covered all my bases in terms of documentation. So if you're new to the world of PT and you're thinking about opening up your own practice, I would say that this program is very valuable and would help you streamline your entire clinic. It would also save you a ton of physical space, since you wouldn't need to worry about bulky patient charts. All of the documentation would be stored on a cloud based system. **What problems is WebPT solving and how is that benefiting you?** The problems I have had with manually writing my notes is that its very repetitive and cumbersome. With WebPT it streamlines everything and makes note writing more fast and efficient. There is more ease of communication, especially with other therapists who are treating the same patient. It makes note writing and documentation very fluid. **Official Response from Heather Blackwell:** > Thank you for this amazing review, Phillip! We're thrilled you find WebPT so user-friendly, accessible, and powerful across all devices. Your detailed feedback showcases exactly how WebPT streamlines workflows and helps PTs achieve greatness in practice. Thank you for being a valued member of the WebPT community! ### 18. Easy to use but lengthy at times **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2019 **What do you like best about WebPT?** I like how it is focused on PT and not just general medicine. We changed for a short time to advanced MD and hated it. Then changed back and realized how much we actually like WEBPT. **What do you dislike about WebPT?** Evals can be lengthy at time and redundant with boxes to click. **Recommendations to others considering WebPT:** Possibly wait for WEBPT2.0 as it may be a little more user friendly and less redundancy. **What problems is WebPT solving and how is that benefiting you?** Webpt is making work cohesive and able to translate patient info much easier to each clinician. We all know what we need to do as the details are clearly stated on each note. **Official Response from Heather Blackwell:** > Thanks for your honest feedback! We understand your point about lengthy and potentially redundant evaluations. Streamlining workflows is a top priority for us, and we're continuously evaluating ways to minimize redundant tasks and make documentation more efficient. Thanks again for taking the time to share your thoughts. We're committed to making WebPT even better for you and for everyone! ### 19. Look for something elce!! **Rating:** 0.0/5.0 stars **Reviewed by:** Ajay K. | Owner **Reviewed Date:** March 25, 2021 **What do you like best about WebPT?** Does what it suppose to do but only when it works!! frequent connections issues!! **What do you dislike about WebPT?** frequent connections issues!! wait time too long for support on chat and phone. **What problems is WebPT solving and how is that benefiting you?** EMR for PT office ### 20. USED T BE GOOD **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2020 **What do you like best about WebPT?** CLOUD BASED SYSTEM, GOTTEN USED TO IT SINCE I HAVE BEEN WITH THEM SINCE 2009 **What do you dislike about WebPT?** POOR CUSTOMER SERVICE, GREED, ALL THEY CARE FOR NOW IS TO GET PAID **Recommendations to others considering WebPT:** Use something else, specially if there's a product that comes up with a better service and value for the money **What problems is WebPT solving and how is that benefiting you?** NONE ### 21. WebPT **Rating:** 4.5/5.0 stars **Reviewed by:** Hilda G. | Registered Nurse Emergency Department, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2019 **What do you like best about WebPT?** It has simple in making patient planning. It also fast to access patients records my their names. I like it since I can log in from anywhere to do my practical work.It is easy to use and intraining theusers. It provides great marktplace to search for clinical equipments. **What do you dislike about WebPT?** It's has no component where you can cancel clients for a time period correctly. **Recommendations to others considering WebPT:** I recommend my colleague to use this software for once it saves a lot of time for therapist. I also recommend fellow nurses to use WebPT since it has a good products and easy to use. **What problems is WebPT solving and how is that benefiting you?** I have realized is that it eliminates the need to buy additional program becouse they are found in database. The problem that am solving is to make improvement to see to it thatis able to go back within the screens easier and note open. ### 22. webpt review **Rating:** 4.5/5.0 stars **Reviewed by:** Anjali C. | Clinical Researcher, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2018 **What do you like best about WebPT?** Ease of scheduling, writing notes and accessing patient info **What do you dislike about WebPT?** When viewing addendum I cannot open two notes at once which makes it annoying to flip back and forth to figure out what changes we’re made. **Recommendations to others considering WebPT:** Great software, user friendly. **What problems is WebPT solving and how is that benefiting you?** Helps keep business running smoothly by storing all patient notes and makes it easy to schedule and access info. ### 23. "Easy to use Scheduling Software!" **Rating:** 5.0/5.0 stars **Reviewed by:** Alfred W. | Professional Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2019 **What do you like best about WebPT?** Planning patients is simple! I cherish the reports highlight. You can see every day reports of patient installments, approval reports, day by day installments reports, and so on. Everything is done on the PC. From the time the patient timetables the principal visit, to the physical advisor composing the examination report/note, to the physical specialist helper seeing flowsheets (patient's activity programs). It is particularly simple for administrator/associate/PT opening and shutting strategies due to every one of the reports to see. In the first part of the day we can see the timetable for the afternoon, approvals lapsing, and make changes as vital by hauling arrangements. You can likewise see numerous advisor calendar's without a moment's delay, if there are more than one specialist working at the training. There is shading coding in the booking highlight for various treatments or to utilize inside, i.e., red = new patient; advisor needs to go through 1 hour with this patient or purple = tyke patient or orange = parity issues. On the calendar, I can rapidly and effectively observe my day, by seeing what number of new patients there are with the shading coding, or let the PT comprehend what kind of patients are coming later in the day. Toward the night's end, I can download all out patient installments for the afternoon and send to my supervisor through secure fax. This makes gathering and recording installments simple, and diminishes the danger of missing installments. **What do you dislike about WebPT?** Including patients is an agony! When including another patient, you need to round out ALL the data or else the patient isn't spared and that is an awful encounter. **Recommendations to others considering WebPT:** WebPT has alot of advantages that other programming as it doesn't and on the off chance that you are endeavoring to settle on them I would go with WebPT they have incredible client administration bolster whenever you call they do their best to help with the issue. **What problems is WebPT solving and how is that benefiting you?** WebPT has not just spared our facility from the misfortunes of paper outlines, yet gave a first class training to our staff with respect to best practices, changes on the social insurance scene, and how to streamline our procedures and contact our patients in a powerful manner. WebPT's staff is mind blowing: they're useful as well as they are occupied with their work and radiating with eagerness. Numerous different programming projects are truly ailing in some perspective, however WebPT is the absolute bundle, giving incredible devices to both front work area staff and clinical staff. For us it has been a fabulous programming for our usage. ### 24. Catchy EMR **Rating:** 4.5/5.0 stars **Reviewed by:** Tamra W. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2019 **What do you like best about WebPT?** Internal marketing system, catchy interface, cloud based, helpful support **What do you dislike about WebPT?** Outage times, difficulty getting people on phone immediately, cost **Recommendations to others considering WebPT:** A solid booking, EMR, and marketing system for private practice. **What problems is WebPT solving and how is that benefiting you?** It has helped me reach my patients more effectively with internal experience and create a clinic experience. ### 25. "WebPT streamlines our tasks." **Rating:** 5.0/5.0 stars **Reviewed by:** Juliet B. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2019 **What do you like best about WebPT?** Scheduling patients is simple! I cherish the reports highlight. You can see day by day reports of patient installments, approval reports, day by day installments reports, and so forth. This product is instinctive and simple for therapists to learn. It has eliminated our documentation time,we have significant serenity in realizing that our Medicare and Medicaid notes are consistent as the product gives you different notices of the zones to fill in to make enormous contrasts in consistence. **What do you dislike about WebPT?** Now and again the product has a glitch and erases an arrangement or moves it to an alternate time. **Recommendations to others considering WebPT:** WebPT has a ton of advantages that other programming as it doesn't and in the event that you are attempting to choose them I would run with WebPT they have extraordinary client administration bolster whenever you call they do their best to help with the issue. **What problems is WebPT solving and how is that benefiting you?** It conveys as guaranteed with respect to medicinal records and booking. WebPT has made our whole practice increasingly effective and helped us increment efficiency. Our charging and notes are progressively precise, effective, and opportune. In the event that another therapist is treating your patient, they can simply peruse your notes. This at last influences our primary concern and builds our benefits. ### 26. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Sara T. | Receptionist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2019 **What do you like best about WebPT?** WebPT is very intuitive and user friendly. **What do you dislike about WebPT?** I wish you could look up patients by phone number. **Recommendations to others considering WebPT:** If you are looking for user friendly software - WebPT is for you! **What problems is WebPT solving and how is that benefiting you?** I love the combination of scheduling and EHR. ### 27. Decent **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2019 **What do you like best about WebPT?** Lots of information and reports that can be run. Data is easily seen and scheduling is pretty simple. Love seeing a single provider's weekly schedule. Love having 4 tabs up top to use **What do you dislike about WebPT?** - Reports can be inaccurate - Not as user friendly for PTs during notes - Difficult to delete notes - Lots of bugs with scheduling, meetings - Difficult to scan and attach files - Not able to use on Google Chrome **Recommendations to others considering WebPT:** Please take advice from users of all levels and fix bugs more frequently. Have a "suggestion box" for us to point out issues **What problems is WebPT solving and how is that benefiting you?** Better able to track and bill on the back end of our PT practice. We've realized why we weren't getting paid for certain things from insurance companies and have been better able to teach out team how to write notes and bill smarter ### 28. WEBPT is versatile and easy way to document on my patients. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about WebPT?** It is based to cover PT alone and not other medical fields as it is specific to our field of clinical medicine. **What do you dislike about WebPT?** There is a lot of clicking and boxes that are redundant but overall needs to be there for a thorough examination. **What problems is WebPT solving and how is that benefiting you?** Making sure all of my patients are documented appropriately and accordingly so they can receive the care they deserve throughout all PTs who see them. ### 29. Web PT review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2019 **What do you like best about WebPT?** You can access it on any computer that has internet so you are able to check your schedule and work from home if you need to. Scheduling is easy, WebPT is connected to a fax service so we can fax to our doctors quickly and easily. It is overall very logical and easy to use. **What do you dislike about WebPT?** If the internet goes out you cannot access the EMR. **What problems is WebPT solving and how is that benefiting you?** Documentation takes less time due to the easy to use format and options to auto-fill / auto-populate. ### 30. Helpful tool for a busy clinic. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2019 **What do you like best about WebPT?** WebPT makes scheduling super simple with a user friendly approach. Need to change the layout of the calendar? No problem? Need to add a PT? No problem? Need to change a persons appointment? Easy. **What do you dislike about WebPT?** Between the two clinics we have, the patients are not shared automatically and you have to go in and manually add both clinics to the patient. It has caused problems before where we search for a patient at one clinic and they don't show up until you search the other clinics base. It would be great if it patients were added to a “database” for the company as a whole instead of individual clinics. **Recommendations to others considering WebPT:** It can be pricey because you have to pay per license you have for each PT and clerical position. We just have 3 PT licenses and activate/deactivate PTs for the day that they work. **What problems is WebPT solving and how is that benefiting you?** It allows you to add everything you need to. Patients chart. Co-pays/deductibles, insurance info, billing information, permitted visits for the patient, how many patients, all of the progress notes, everything. It’s like having instant access to everything for and about the patient right there. ### 31. Documentation and Scheduling Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2019 **What do you like best about WebPT?** Better documenting for therapist and scheduling patients **What do you dislike about WebPT?** Takes a little longer to document due to checking all boxes required before you can save the note **Recommendations to others considering WebPT:** I have already recommended several therapist to transition to WebPT **What problems is WebPT solving and how is that benefiting you?** Less authorization denials due to better documentation ### 32. Easiest EMR software with the best customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2019 **What do you like best about WebPT?** The software is very user friendly and incorporates all the products my company needs. **What do you dislike about WebPT?** The add ons can be a little expensive. Their WebPT Reach is a little expensive for what it is. **What problems is WebPT solving and how is that benefiting you?** It is easy to train new employees and keep everything in one program. ### 33. Best EMR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2019 **What do you like best about WebPT?** Very user friendly software for documentation. **What do you dislike about WebPT?** There is nothing I dislike about WebPT **What problems is WebPT solving and how is that benefiting you?** It allows me to focus on providing good patient care by making everything seamless regarding documentation. ### 34. Effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2019 **What do you like best about WebPT?** Access to analytic data and ease of use. **What do you dislike about WebPT?** You can't review all your clinics at one time on Missed Notes or Claims Feed **Recommendations to others considering WebPT:** Very functional, user friendly and helpful for increased productivity. **What problems is WebPT solving and how is that benefiting you?** Analyzing if referrals turned into visits. Being able to set insurance parameters is a plus. ### 35. I use this software to document notes and fill out exercise sheets for patients **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2019 **What do you like best about WebPT?** I like the layout of the program, makes it simple to document. **What do you dislike about WebPT?** I dislike that you are only allowed one access point. More than one person should be able to log on to the same account. The place I work the aides all need to be able to access the flow sheets. **What problems is WebPT solving and how is that benefiting you?** Time management is better since it does not take a lot of time to document. ### 36. Easy, Quick and Efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Karishma M. | Jeannette K. Watson Fellow, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2018 **What do you like best about WebPT?** I like how easy to use WebPT it. As an assistant at a medium sized physical therapy firm, WebPT made my job easier by allowing me to create appoints, send reminders, and attach medical charts to client cases all in one easy system. It eliminates the need to buy additional programs as everything can be found in one easy to use database. **What do you dislike about WebPT?** Some functions of the program are clunky and the program could have better navigations internally. **What problems is WebPT solving and how is that benefiting you?** With WebPT, we are able to schedule appointments, edit them incase of schedule changes and manage patients for multiple therapists through one database. It also allows you to view a comprehensive calendar with everyone's schedule. ### 37. I enjoy using Webpt. I handle the scheduling and entering patient information into the system. **Rating:** 4.0/5.0 stars **Reviewed by:** Gabrielle S. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2018 **What do you like best about WebPT?** The system is easy to use. Doesn’t take too long to enter patient information and get them in the system. **What do you dislike about WebPT?** It seems like webpt goes down a lot which freezes us out of the system. They are really good about notifying us as soon as it’s backup. **What problems is WebPT solving and how is that benefiting you?** It allows us to document in one systems for both the from desk and the providers. ### 38. Web PT Benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Jody C. | Account Manager, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2018 **What do you like best about WebPT?** I really like the fact that I can help to cut back on our cancellations and no-shows. I am able to send our patients an appointment reminder either through a text, an email, or by phone. **What do you dislike about WebPT?** I have come across a few glitches when I have tried to upload external patient documents, such as our physician referrals and other documentation. **What problems is WebPT solving and how is that benefiting you?** Being able to creat and view schedules for patients, therapists, equipment, or treatment rooms anywhere, anytime has been the biggest benefit. We always struggled with this in the past and to be able to do it so easily is a huge benefit. ### 39. WebPT offers a 'real help' to therapists in need **Rating:** 5.0/5.0 stars **Reviewed by:** Heidi S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2018 **What do you like best about WebPT?** I'm able to phone or email in for help and "a real human' is on the other end of the line. I'm grateful for the personal assistance I receive to answer my questions and to make the most of the software I am purchasing/using **What do you dislike about WebPT?** I haven't been able to get all the aspects up and running yet, but I am less than 2 months into the system, so I am positive that I'll get the full functionality out of the system soon **Recommendations to others considering WebPT:** If you are looking for the ability to document and bill for clients of all ages (birth to geriatrics) and you are in the outpatient field, this software is awesome. I am so glad we made the change. It will serve us well. **What problems is WebPT solving and how is that benefiting you?** Accuracy and effectiveness with billing. With 'the other guys' I wasn't able to successfully bill to certain insurance groups. This change to WebPT is huge and will help so much! ### 40. Easy to learn! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2018 **What do you like best about WebPT?** WebPT has features that truly allow you to produce high quality documentation. **What do you dislike about WebPT?** I can't say I dislike anything about WebPT, except when there are connection issues. **Recommendations to others considering WebPT:** Allow yourself ample time to get acquainted with the WebPT system. Once you are comfortable with the system you will feel much more at ease. If you have questions be sure to contact other co-workers and administration, as I'm sure they will be willing to point you in the right direction. **What problems is WebPT solving and how is that benefiting you?** WebPT helps us produce high quality documentation which may lead to better reimbursement rates. ### 41. PT review of WebPT **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2018 **What do you like best about WebPT?** Pretty user friendly and the flow of the site makes sense- it is easy to click through for a daily note. Also, the waitlist feature is really nice. **What do you dislike about WebPT?** -Far too many drop boxes - each time you check yes a million more boxes open -Not enough options for free text when in the objective portion of initial examinations -inconvenient down times **What problems is WebPT solving and how is that benefiting you?** Unsure ### 42. Use of WebPT in Physical Therapy Office **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2018 **What do you like best about WebPT?** The system is very user friendly and allows for the mainstreaming of the office. My favorite feature of this software is the ability to have the medical record in the same system with the schedule. The EMR feature of this software is excellent. **What do you dislike about WebPT?** This software is very buggy. We experienced lots of freezes and glitches in the beginning of using this software. Over time it improved but we were left with dropped service and office standstills several times because of these issues. **What problems is WebPT solving and how is that benefiting you?** This solved our issue of using three separate systems for EMR, billing, and scheduling into using only one software. ### 43. Web pt experience **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2018 **What do you like best about WebPT?** This platform makes it very easy to communicate with other disciplines in the clinical setting. **What do you dislike about WebPT?** Very biomechanical based and primarily designed for physical therapy practitioners. Difficult to make documentation as an OT concise **What problems is WebPT solving and how is that benefiting you?** We have encountered outages that have impacted finishing daily notes on time. ### 44. So easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2019 **What do you like best about WebPT?** We love how easy it is to use. We have some providers that are technologically challenged, and they love how easy it was to get started and work in WebPT. **What do you dislike about WebPT?** They are still improving things and when they do make improvements sometimes they mess the other functions up. **What problems is WebPT solving and how is that benefiting you?** It solved the problem of our outdated EMR system. ### 45. Best company out there. **Rating:** 4.5/5.0 stars **Reviewed by:** Gustavo T. | Medical Billing Manager, Medical Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2018 **What do you like best about WebPT?** Customer service. Up to date innovation and very easy to use. **What do you dislike about WebPT?** The in home usage for patients can be difficult at times. **Recommendations to others considering WebPT:** If you truly want customer service this is the option. **What problems is WebPT solving and how is that benefiting you?** New program for rehab. ### 46. We love using Revflow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2018 **What do you like best about WebPT?** Revflow from BMS is amazingI love this software. We have implemented this software to our company in November from scheduleview, It's amazing. Scheduling patients is much easier, taking payments is great. Love that we can generate any report that we need, We are able to see which patients have not finalized notes, what is on claim delay. It greatly improved our company. **What do you dislike about WebPT?** It takes time getting used to the system. Sometimes when we release claims from claim delay, they will show up a week later on claim delay stating that there are no auths on file. Then we have to manually contact Bms and have them manually do it for us. It is a hassle and wastes some time. Sometimes getting a ticket resolved takes more than one day. **Recommendations to others considering WebPT:** I highly recommend this product. It simplifies quite a bit in the medical business. Our company is able to use this system to solve many manual issues. I love that this company implemented a EMR base, **What problems is WebPT solving and how is that benefiting you?** We upgraded to this system from manually billing. Everything is billed through Revflow BMS. Therapists are writing electronic notes. No more storing tons of paper notes everywhere. We have gone electronic. We fax through the system. Patients are reminded about their appointments through the system. ### 47. Great software for physical therapy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2018 **What do you like best about WebPT?** I love the new update! The new software now allows the therapists to easily add exercises and videos to the excercises to help patient with form and how to’s **What do you dislike about WebPT?** On some days, the lagging gets serious. We had one day that it wouldn’t let anyone log in **Recommendations to others considering WebPT:** N/a **What problems is WebPT solving and how is that benefiting you?** N/a ### 48. Love Web PT **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel S. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2017 **What do you like best about WebPT?** The ease of use, it is very user friendly! We have our insurance sorted by colors and this is one of my favorite features to be able to know what insurance a patient has based on the color of their appointment without having to go to their chart and look it up. It is very convenient to have access to all of the patients records and be able to access it by their name on the schedule. **What do you dislike about WebPT?** They only thing that I dislike about WebPT is that they do not have an app for tablets or phones. Many of our therapist use tablets while treating patients or use their phones to check their schedule while working in schools and it would be a nice option for them to have. **Recommendations to others considering WebPT:** It has really benefited our clinic in being able to keep medical records, patient information, visits and orders in one place. **What problems is WebPT solving and how is that benefiting you?** Scheduling and keeping up with medical records all in one place. ### 49. WebPT has streamlined so many task in our PT, OT & ST outpatient clinic! **Rating:** 4.5/5.0 stars **Reviewed by:** Janet G. | Administrator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2017 **What do you like best about WebPT?** The ease of use in WebPT is nice that the work flows from one task to the next so naturally. If you leave something out, you are usually prompted to go back and fill it in making almost impossible to mess anything up. On Medicare, if you forget to do your ten day progress note you can not go forward without doing it. All the checks and balances are there for the hurried therapist that can so easily get in a hurry and simply forget one simple detail. With WebPT, it pretty much reminds you of the little details that make big differences in compliance. **What do you dislike about WebPT?** It would be nice if there were more follow ups on signature other than just Medicare, after all, they are all required. I would like to see reports for all missing signatures. Also, I would like to see a report for expired POC's other that Medicare. Just Saying! **Recommendations to others considering WebPT:** you should give it a try. We did and have been pleased! **What problems is WebPT solving and how is that benefiting you?** The Schedule has been great for a clinic the size of ours. We have two PT's, two PTA's in clinic, Three OT's and two OTA's in clinic along with two full time SLP's and one part time SLP not to mention several others that work only in the schools. With WepPT's Schedule you can color coordinate the insurance companies according to the therapist that are credentialed to treat each insurance company. Aslo, this schedule makes it so so easy to schedule a patient to be treated by all three disciplines. Its a real time saver!!! ### 50. WebPT saves time and effort **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2018 **What do you like best about WebPT?** The thoroughness and efficiency. It’s easy to use and quick **What do you dislike about WebPT?** Some redundancy with various parts of initial exam **Recommendations to others considering WebPT:** Nothing! **What problems is WebPT solving and how is that benefiting you?** Missed patient logs, lost patient logs, productivity reports ## WebPT Discussions - [How does WebPT work with my billing software?](https://www.g2.com/discussions/2430-how-does-webpt-work-with-my-billing-software) - 1 comment, 1 upvote - [How does WebPT work with multiple clinics?](https://www.g2.com/discussions/multiple-clinics) - 1 comment, 1 upvote - [Are all upgrades really free?](https://www.g2.com/discussions/upgrades-f42ea503-5d87-45b0-b281-03e75078f8fd) - 1 comment, 1 upvote - [Does WebPT work for other rehab specialties?](https://www.g2.com/discussions/specialities) - 1 comment, 1 upvote - [Is WebPT HIPAA-compliant?](https://www.g2.com/discussions/hipaa) - 1 comment, 1 upvote - [View WebPT pricing details and edition comparison](https://www.g2.com/products/webpt/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+10%3A46%3A08+-0500&secure%5Bsession_id%5D=8810e02d-2d04-442d-9551-ff67480fe9a4&secure%5Btoken%5D=35847487369952f4369ca34a933a5c9e2087aa7c08be8fec997fac4ab51910e7&format=llm_user) ## WebPT Features **Information Flow** - Patient Case Management - Referrals Management - Records Management **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Clinical Workflow Management** - Multiple Medical Provider Access - Meaningful Use Reporting - Clinical Documentation **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Agentic AI - Medical Billing** - Natural Language Interaction **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Agentic AI - EHR** - Autonomous Task Execution ## Top WebPT Alternatives - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (253 reviews) - [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews) - 4.2/5.0 (116 reviews) - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (894 reviews)