# WebinarJam Reviews **Vendor:** Genesis Digital **Category:** [Webinar Platforms](https://www.g2.com/categories/webinar) **Average Rating:** 3.6/5.0 **Total Reviews:** 59 ## About WebinarJam Reach more people from anywhere in the world with the most powerful all-in-one webinar platform. Host events, teach classes, broadcast to your team, and increase your sales and attendance with the only webinar system that produces a complete live stream event from registration to replay. WebinarJam has the most features at the best price. Trusted by over 50,000 professionals across 40 different industries. ## WebinarJam Pros & Cons **What users dislike:** - Users express frustration over **account issues** , including difficulties with cancellation and the lack of free alternatives. (1 reviews) - Users report **communication delays** when transitioning from live streams to pre-recorded videos in WebinarJam. (1 reviews) - Users experience frustrating **delay issues** when switching between live streams and pre-recorded videos during webinars. (1 reviews) - Users find WebinarJam **expensive** compared to free alternatives and report difficulty canceling the service. (1 reviews) - Users express frustration with **payment issues** , citing difficulties in canceling the service and better free alternatives. (1 reviews) - System Delays (1 reviews) ## WebinarJam Reviews ### 1. WebinarJam’s Intuitive UI and Seamless Kartra Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Diana O. | Project and Product Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about WebinarJam?** The way that WebinarJam's UI made it easier to use with little upskilling needed for the whole team was just amazing. It integrates perfectly with Kartra our CRM **What do you dislike about WebinarJam?** Nothing really. Its maybe a little more expensive that a few other alternatives for the attendee volume we have **What problems is WebinarJam solving and how is that benefiting you?** Webinarjam helps us to create both live and on demand webinars with in depth stats that pull into our CRM ### 2. Perfect for Simulating Live Events with Pre-Recorded Content **Rating:** 5.0/5.0 stars **Reviewed by:** Kim P. | Social Media and Content Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about WebinarJam?** Simulate live event with pre-recorded content. **What do you dislike about WebinarJam?** There are delays when switching from live stream to showing a pre-recorded video. **What problems is WebinarJam solving and how is that benefiting you?** I want people to get the excitement of joining a live event without the logistics of having to manage multiple events in a week, especially when the material cover is going to be exactly the same ### 3. the best werbinar platform for business and conversions **Rating:** 5.0/5.0 stars **Reviewed by:** Madhav B. | Digital Healthcare Consultant, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about WebinarJam?** It is one of the best platforms for webinar hosting and production. It has easy for the attendees to join in and has a intutive and all in one interface that makes it excellent for the purpose of conversion of customers. We use it for all our webinars and havent shifted back to aby other platform. Integrating it with Integrately also makes the experience and lead nuturing much better. the platform is easy to setup and use once you get going. **What do you dislike about WebinarJam?** the camcera control features are not upto the mark. sometimes initial setup of the webinar becomes a big task and there have been instances where live participant count is not correctly shown **What problems is WebinarJam solving and how is that benefiting you?** It is our go to platform for webinars and cutomer education and conversion. It has made our customer acquistion very easy specially for complex treatment methods ### 4. Unethical treatment of customers **Rating:** 0.0/5.0 stars **Reviewed by:** Alexander K. | Human Resources Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about WebinarJam?** This is the worst company I've had experience working with. Avoid like a plague. After trying their product for a few weeks, I realized that it's not for me and graciously asked them to cancel my contract. They haven't responded for a while, and finally did respond saying that since my trial period is over, I cannot cancel it. Well, as you can see from other reviews here, I am not the first one to complain about this. Their treatment of their customers is highly unethical. Now, you can get free webinars with most CRM systems, anyway, so there is no use for this product. Don't waste your time. Get something like Zoho CRM which is already comes with webinar functionality without any additional cost. **What do you dislike about WebinarJam?** Something you can get for free from other products and impossible to cancel service. **What problems is WebinarJam solving and how is that benefiting you?** I tried the product, but now have no use for it. They won't cancel my subscription and force me to pay for the whole year for something I have no use for. Neither do they provide any help with creating the actual webinar. ### 5. NOT WORTH IT **Rating:** 0.0/5.0 stars **Reviewed by:** Tara G. | President, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2023 **What do you like best about WebinarJam?** I love the partner service, everwebinar, (which you have to pay more for) that allows the participant to watch the webinar and feel as though it's a live webinar. This is great because we can then launch a webinar over and over again without having a person live online. **What do you dislike about WebinarJam?** They have more problems than they’re worth. 1) The integrations with 3rd party software such as mailchimp is inconsistent on both the pushing the registrants over and the custom form field population. 2) Their email service is clunky, hard to edit, doesn't have html options, and their own form fields don't populate correctly. 3) Their email service doesn't consistently send to registrants, or report emails that have been sent. 4) The interface is not user friendly. The presenter has to toggle between videos, slides, files, etc. **What problems is WebinarJam solving and how is that benefiting you?** I pay my staff only one time to deliver a presentation, which is our main method of marketing. ### 6. Excellent tool for effective webinars **Rating:** 5.0/5.0 stars **Reviewed by:** Dr Aman K. | General Manager Digital HealthCare, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about WebinarJam?** Absolute ease of use for the atendees, very organised, makes life much easier **What do you dislike about WebinarJam?** The camera processing can be made better. Also, need to be able to download detailed poll output per attendee and there should be ablility to download the registered participants customised individual links to be sent by whatsapp or other means **What problems is WebinarJam solving and how is that benefiting you?** It makes enrolling people into the plan, product, or service very easy by using the presence of an offer button, etc. Also, I find that the attendees don't have to download an app a HUGE plus point. Moreover, the interface is very simple to use for the viewers, thus making their engagement much better ### 7. Horrible user experience **Rating:** 0.0/5.0 stars **Reviewed by:** Ibrahim F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about WebinarJam?** Easy to set up a webinar Has lots of useful options **What do you dislike about WebinarJam?** Good luck logging into the admin dashboard! It keeps logging you out every few seconds, and you got to login again and again until the system hopefully stabilizes and you're able to do your stuff! Super frustrating, obviously they don't put lots of efforts in improving their application. **What problems is WebinarJam solving and how is that benefiting you?** Webinars runs well, that's the only good thing about WJ. ### 8. Hard to cancel and you can't delete your credit card info **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about WebinarJam?** easy to use. you don't need to install anything like goto **What do you dislike about WebinarJam?** It's impossible to cancel. And the webinar didn't work (the video didn't load). **What problems is WebinarJam solving and how is that benefiting you?** I use to do pre-recorded webinars ### 9. Once it's set up, it's a dream to run webinars on **Rating:** 5.0/5.0 stars **Reviewed by:** Brady P. | Lifestyle Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about WebinarJam?** Ease of use when cloning a webinar. What often takes hours with other systems can be done with a couple of clicks in WebinarJam, and that includes the deep integrations between tools. **What do you dislike about WebinarJam?** The setup process was time-consuming and frustrating. I also hate having to pay for two systems when it could easily just be one. Lastly, you do have to use a clean browser without any extensions or you may have issues. **What problems is WebinarJam solving and how is that benefiting you?** It allows us to run both live and recorded webinars (EverWebinar) meaning I don't have to present and everything happens automatically. It allows us to scale our marketing efforts. ### 10. Best Tool to make your Webinar Live & More Attractive with Additional Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about WebinarJam?** The best feature which I like was making a recorded video into a live broadcast, It is solving the biggest problems of most young entrepreneurs. The features like adding a chat, creating a Poll, showing the poll results, sending reminders before the webinar starts with customizable emails, a separate dashboard to reply live chat messages. what else there are a lot of features that are really making a lot of things automated to launch a webinar at a suitable time. **What do you dislike about WebinarJam?** Only one thing, If we want to change the recorded video of the existing webinar we need to remove the existing chat file also. But WebinarJam won't allow us to remove all the chats at once, we need to remove the individual chats every time. If there is an option to remove that chat file at once then it is good to go! **What problems is WebinarJam solving and how is that benefiting you?** Running a parallel webinar at the same time based on the users, Scheduling the webinar at our desired time even without any live from our end, Record a video as it was live and can broadcast as many times as we are online, creating a specific chat for each webinar, Hiding the live webinar in between the users, Giving a reply to each individual through separate dashboard etc. ## WebinarJam Discussions - [How can participants fast forward on the replay link?](https://www.g2.com/discussions/27504-how-can-participants-fast-forward-on-the-replay-link) - 2 comments, 1 upvote - [When will you stop it crashing? Zoom and Livestorm and Gotowebinar do not.](https://www.g2.com/discussions/26282-when-will-you-stop-it-crashing-zoom-and-livestorm-and-gotowebinar-do-not) - 1 comment, 1 upvote - [how do I](https://www.g2.com/discussions/27959-how-do-i) - 1 comment - [View WebinarJam pricing details and edition comparison](https://www.g2.com/products/webinarjam/reviews/webinarjam-review-4276336?section=pricing&secure%5Bexpires_at%5D=2026-05-19+09%3A21%3A42+-0500&secure%5Bsession_id%5D=c7eca76b-ead9-48cf-8c36-fecf8107fdc3&secure%5Btoken%5D=0335073782c8a9671c955e08f0ad9636170cce3b7a4f2e2b5b5fad201556113a&format=llm_user) ## WebinarJam Integrations - [Integrately](https://www.g2.com/products/integrately/reviews) - [Kartra](https://www.g2.com/products/kartra/reviews) - [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## WebinarJam Features **Host Tools** - Branding - Recording **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Computing** - WYSIWYG - AI/Machine Learning - Little to No Coding **Attendee Tools** - Registration - Attendee Live Chat - Polls and Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Experimental Design** - Multivariate testing capacities - Concurrent Testing - Mobile Testing **Post-Event Tools** - Event Analytics - Attendee Reports **Analytics** - Reporting and Analytics - Heatmaps **Integrations** - Software Integrations **Agentic AI - A/B Testing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Webinar** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top WebinarJam Alternatives - [Livestorm](https://www.g2.com/products/livestorm/reviews) - 4.4/5.0 (1,644 reviews) - [GoTo Webinar](https://www.g2.com/products/goto-webinar/reviews) - 4.2/5.0 (793 reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - 4.5/5.0 (380 reviews)