![Swapnil B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Swapnil B.")
SB

Swapnil B.

UX Designer

Mid-Market (51-1000 emp.)

7/20/2023

"WebEngage Customer Experience"

5/5

What do you like best about WebEngage?

We have been using WebEngage since 2019 and it has helped us to generate revenue for our business in massive scale. Be it wase of creating segment or creating journeys by drip, WebEngage has left no trails for us to engage with our customers and this is something that every business would be truly proud of !!! We highly recommend Webengage if you want to target your customers through marketing automation. Review collected by and hosted on G2.com.

What do you dislike about WebEngage?

The utmost reliance to Tech team for creating events by Data mapping on WebEngage gets tiring and hence it leads to our delayed efforts for starting the campaign. If the platform has minimum tech interventions, that would be most welcome. Review collected by and hosted on G2.com.

What problems is WebEngage solving and how is that benefiting you?

WebEngage has helped in seamless integrations with many other platforms for SMS and WhatsApp communications and that has helped us to target customers on broad scale. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.5 out of 5 · Verified reviews from real users

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