G2

Carol S.

Consultant

Hospital & Health Care

Mid-Market (51-1000 emp.)

3/2/2016

"WebDocs"

4.5/5

What do you like best about WebDocs?

Using WebDocs for our document management and storage has empowered users by having documents immediately available. No more searching through files and hoping that the document you need is there and has been properly filed away. We experience efficiency in our ability to share with internal and external customers documents that are important by emailing directly from WebDocs. Review collected by and hosted on G2.com.

What do you dislike about WebDocs?

We dislike dealing with documents that have incorrect file details, whether it is a mismatch from a data feed or operator error. Locating the documents with that are problems can be cumbersome and it is a tedious job to make the corrections. Review collected by and hosted on G2.com.

What problems is WebDocs solving and how is that benefiting you?

We have eliminated a mountain of storage space and that real estate has a value to our company. In regard to collection activity, we have reaped great rewards by having all pieces of a puzzle immediately available to deal with issues. For documents that are not used often, such as contracts and tax returns, we have years of historical information at our fingertips. Before, it would have been a "search and rescue" effort to locate these documents! Review collected by and hosted on G2.com.