G2

Ruth H.

Associate Project Manager

Enterprise (> 1000 emp.)

1/19/2023

"Improving your Online Presence"

4/5

What do you like best about Web Insights?

The software has a user-friendly interface and navigation, which makes it easy for my team and I to access and use all of the features and functions. This has greatly improved our efficiency and productivity. The software has a wide range of features and capabilities that have been tailored to meet the needs of various businesses. From website analytics to lead generation, the software has everything we need to understand and improve our online presence. Review collected by and hosted on G2.com.

What do you dislike about Web Insights?

One of the downsides I have seen is the software's pricing. While the features and capabilities of the software are impressive, the cost can be a bit steep for some small businesses. However, we have found that the benefits of the software far outweigh the costs, and it has helped us to understand our customers better and to improve our overall marketing efforts. Review collected by and hosted on G2.com.

What problems is Web Insights solving and how is that benefiting you?

One of the main problems we were able to solve with the software was a lack of visibility into our website traffic and user behavior. The software's analytics and reporting features allowed us to identify patterns and trends in our online presence, which helped us to improve our digital marketing strategies. The integration of the software was seamless, and the customer technical support was excellent. Whenever we had any questions or issues, the support team was quick to respond and provided us with clear and detailed instructions on how to resolve the issue. The CRM integration feature allowed us to seamlessly integrate the software with our existing CRM platform. This helped us to better manage and track customer interactions, and to more effectively nurture leads. Review collected by and hosted on G2.com.