The customization functions are great - they allow me to use the software to function best for my organization's uses (which are quite niche). There are some features I'm unable to customize unfortunately, but I would say 85% of the customizable functions solve the base programs functionality for us. Review collected by and hosted on G2.com.
Sometimes the program "freezes" and I am unable to proceed or load any pages further - it seems the program becomes unresponsive at times. However, this is usually solved by reloading the portal in Incognito mode. It's just frustrating in instances where I lost the work I had done, and need to redo the entries I made.
There are further customization options I wish were present.
Custom report software is difficult to catch onto and Wasp doesn't provide a whole lot of support on this aside from paying for additional custom reporting work. I wish this was more user friendly, and allowed for manipulation of data tables more closely to how Excel functions - where users typically have more experience in use. Review collected by and hosted on G2.com.