G2

AS

Aamir S.

Project Manager

Small-Business (50 or fewer emp.)

8/25/2021

"Customer Care support"

4.5/5

What do you like best about Vtiger Help Desk?

One of the best I like about the vtiger help desk the interface in very good and user friendly. It provides lots of options that options you need you can also customise these options too. Best thing is tickets is easily trackable. Review collected by and hosted on G2.com.

What do you dislike about Vtiger Help Desk?

It's should provide some options in offline mode too because when our internet connection not working we can't do any work. And the cost of license is very high. Review collected by and hosted on G2.com.

Recommendations to others considering Vtiger Help Desk:

It's also provide trial version too should try I'm sure after you gone love it this application. Best thing is easy to use. Review collected by and hosted on G2.com.

What problems is Vtiger Help Desk solving and how is that benefiting you?

It's help me to track coustomar request very easily and quickly. And provide very fast communication between me and my clients and agent. Review collected by and hosted on G2.com.