I like how Vroozi handles our non-food purchases all in one place, through a single approval process. This system ensures our orders match arrivals and makes it easy for our accountant to reconcile invoices, preventing us from running out of essentials. Learning to use Vroozi was quick because the setup explains each stage clearly, and the screens are easy to navigate. I enjoy being able to switch quickly between supplier catalogs and approvals, making it possible to compare prices, submit an order, and get it approved within a few minutes without leaving my workplace for long. The initial setup was straightforward, allowing me to start placing orders within a week and even show others how to submit their own requests. I also appreciate how Vroozi integrates with Sage Intacct, letting our approved orders and invoices flow seamlessly, which streamlines the payment process. When UpKeep flags a repair, I can instantly order a replacement in Vroozi. Review collected by and hosted on G2.com.
My main reservation concerns delivery information. With some suppliers, once an order is sent, I cannot see when the items will actually arrive. I then have to contact the supplier to confirm, which partly defeats the purpose. A clear delivery date on every order would make planning much easier. Apart from clearer delivery dates, I would appreciate an option to save recurring orders as templates, since I buy the same packaging and cleaning products almost every week, along with automatic reminders when an approval has been waiting too long, so an urgent order for a catering event never gets stuck without anyone noticing. Review collected by and hosted on G2.com.
Juan C,
Thank you for such a thorough and thoughtful review. We’re glad Vroozi has become the single place for your non-food purchasing, and that setup was quick enough to get you ordering within a week and helping teammates do the same. Hearing that your accountant can reconcile invoices more easily, and that approved orders and invoices flow smoothly into Sage Intacct, is exactly what we hope to deliver.
We also appreciate you being specific about what would make Vroozi better:
- Delivery visibility: Not seeing expected arrival dates after an order goes out is a fair frustration. Visibility can depend on what each supplier shares, but we’d like to help you get clearer delivery information. Our team can review with suppliers their capabilities to provide delivery dates or order acknowledgments through Vroozi so you don't have to call. It's possible. We just need to get the suppliers to participate and provide the data or the actions.
- Recurring order templates: Since you buy packaging and cleaning supplies almost every week, saving those as reusable orders would clearly save you time. There are a few possibilities and we hope to discuss those with you. Please reach out to Vroozi Customer Success so we can point you in the right direction.
- Approval reminders: Automatic nudges for stalled approvals would help make sure urgent orders, like those for catering events, don’t get stuck. We can review your company's configuration for workflow reminders. It could be that we reduce the wait time on those reminders.
Your Customer Success Manager would be glad to walk through options for your account, including what may already be available today. Please reach out to Vroozi Customer Success.
Thanks again for taking the time to share your experience, and for being a Vroozi customer.
Best regards,
Mike