G2

Verified User in Financial Services

Enterprise (> 1000 emp.)

12/13/2018

"Professional Assistance"

5/5

Describe the project or task Voya Financial helped with:

I am an agent using the portal for Voya Financial. The portal is very easy to use, and I am able to keep up with my clients' statuses as well as requirements at a timely manner. Review collected by and hosted on G2.com.

What do you like best about Voya Financial?

Since I am able to view the summary and requirements in one glance, I am able to stay on top of my business and keep following-up with clients. Review collected by and hosted on G2.com.

What do you dislike about Voya Financial?

I would like to have the "contact us" more user friendly. I sometimes have calls that get transferred so many times, so I would like to see improvement there. Review collected by and hosted on G2.com.

Recommendations to others considering Voya Financial:

Voya has high standards and requirements for agents as well. I am with a broker that handles the small details, so I would make sure I have a strong backbone before coming in. Review collected by and hosted on G2.com.