Voxjar's automations have been spectacular for us. The integration with RingCentral was super easy, the AI works like a charm, and we send the QA results to our Slack channels when there are problems flagged on a call. It also posts results to our CRM to trigger our own automations when our competitors are mentioned. Very slick and easy to set up and we barely have to login. Results just come to us.
It was also very easy to get started. Every other product I tried to review required that I talk to sales, and their reps never contacted me. Voxjar let me start a free trial to test out the AI system without a sales call and the support has been very helpful. Review collected by and hosted on G2.com.
It can produce a lot of alerts. When we got started we were getting tons of slack pings from our automations and had to determine what was actually important enough to alert us about. Review collected by and hosted on G2.com.