G2

Claudio Alejandro G.

soporte técnico

Mid-Market (51-1000 emp.)

11/3/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Simple Integration and Enhanced Support, with Details to Improve"

4.5/5

What do you like best about Voximplant?

Implementation for sending and receiving calls in a very practical and simple way, providing better technical support to the customer. Basically, I use it daily in my work, which offers us a very easy integration into our day-to-day activities. Review collected by and hosted on G2.com.

What do you dislike about Voximplant?

The main disadvantage we experienced was the emergence of problems when using chat automation with customers. This caused difficulties in technical support, as we could not contact them directly and were forced to make phone calls. Additionally, the use of the bot turned out to be somewhat limited. Review collected by and hosted on G2.com.

What problems is Voximplant solving and how is that benefiting you?

We had difficulties maintaining contact with clients due to failures in communication channels, which made sending and receiving messages very tedious and this considerably affected our work. Later on, we decided to try an alternative, but we are currently still using the call service, with which we are very satisfied to this day. Review collected by and hosted on G2.com.