G2

Bronson L.

General Manager

Mid-Market (51-1000 emp.)

5/13/2026

"Volumental Builds Trust with Data-Driven 3D Scanning Analysis"

5/5

What do you like best about Volumental?

What I like best about Volumental is the immediate trust it builds between our staff, our customers, and our professional medical network. With a decade of experience in the run specialty industry, I have found that data-driven transparency is the most effective way to empower a team and provide a consistent, high-level fitting experience.

Objective Credibility: The combination of 3D scanning and pressure analysis moves the conversation from subjective "feel" to objective evidence. It allows our in-store Team to show customers exactly how they interact with the ground, creating a shared understanding of their biomechanical needs.

Professional Networking: This level of technical detail provides immense credibility when we collaborate with our local clinical partners. Having a common language based on high-fidelity scan data bridges the gap between the retail floor and professional medical care.

Leadership & Workflow: From a management perspective, this technology has allowed me to shift away from a constant operational grind toward a vision-based approach that trusts the team. Because the platform is intuitive and precise, I can empower my staff to lead the process with confidence, ensuring our standards are met for every customer even when I am not on the floor.

It isn't just a tool for shoe selection; it’s a platform for professional growth and community trust. Review collected by and hosted on G2.com.

What do you dislike about Volumental?

If I had a dislike it would revolve around deeper "educational" transparency.

While the scan data is excellent, I would love to see the platform provide more "why" behind its recommendations. As someone who prioritizes a "Never. Not. Learning." culture, having more insight into the specific logic the algorithm uses would be a powerful training tool for my Team. It would help us bridge the gap between AI-driven data and the "art" of coaching a runner, walker, or general comfort customer through their specific needs. Review collected by and hosted on G2.com.

What problems is Volumental solving and how is that benefiting you?

For us, Volumental solves the "sizing paradox" by removing the guesswork that often complicates the fitting process. While the traditional Brannock device was a useful tool for decades, it remained susceptible to human error—if a foot wasn't positioned perfectly or the sliders weren't aligned, the reading was compromised. Scanning removes that variable, providing an objective and high-fidelity picture of a runner's unique foot characteristics.

The most significant benefit is how the platform establishes immediate trust through impactful visuals. Being able to highlight specific measurements and point out the variations between the left and right foot is a game-changer for customer education. It helps the individual understand exactly why shoes feel a certain way or why they might require a specific size or shape. When a customer can see their own data, the conversation shifts from a subjective "guess" to a professional consultation based on their personal foot shape.

This technical transparency also extends to our professional network, providing a credible foundation for collaboration with clinical partners. Ultimately, this technology empowers the team to lead with expertise, ensuring a consistent and professional experience for every individual who walks through our doors. Review collected by and hosted on G2.com.