G2

SP

Shivam P.

Account Manager - Growth (CDO Office)

Mid-Market (51-1000 emp.)

8/10/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"VoIPOffice for Cloud Telephony"

4/5

What do you like best about VoIPOffice?

UI user-friendly, CC features like barging, whispering is available. Support and service up satisfactory. Training and initial hand holding is good. Review collected by and hosted on G2.com.

What do you dislike about VoIPOffice?

Integration issues with significant connectors like SF, AWS etc Service uptime > 85% SLA's not followed Review collected by and hosted on G2.com.

Recommendations to others considering VoIPOffice:

Improve uptime, SLA should be followed and integration options should be expanded according to latest technology available in the market Review collected by and hosted on G2.com.

What problems is VoIPOffice solving and how is that benefiting you?

End to end sales process, cold calling leads coming on website, converting them into a potential customer, and then maintaining the complete sales cycle via reaching out to existing clients for upgrade/portfolio addition by adding new products in their bucket Review collected by and hosted on G2.com.