MM
MARIANO M.
Customer apps Manager
Enterprise (> 1000 emp.)
"Vocalcom: World-class solution with tailored support to scale to other channels"
What do you like best about Vocalcom?
With Vocalcom, I have a world-class solution that allows me to project the scaling of my business to other channels. Additionally, I have a support service that identifies the pain points of my operation and offers ad hoc solutions, aligned with my needs. Review collected by and hosted on G2.com.
What do you dislike about Vocalcom?
The disadvantage is that there is not enough agility in the resolution or return of L4 support, as it involves corrective and evolutionary structural actions of the product. Review collected by and hosted on G2.com.