G2

Rick M.

Mid-Market (51-1000 emp.)

8/27/2020

"Visualize data - Empower Decisions"

5/5

What do you like best about VividCharts for ServiceNow?

We are able to get the app installed and running within minutes. Within a couple of hours we had our first dashboard running within the instance. No exporting data to Excel, no external integrations, it's all within our platform. Review collected by and hosted on G2.com.

What do you dislike about VividCharts for ServiceNow?

No major dislikes. The product is solid and is a valuable addition to our ServiceNow instance. Review collected by and hosted on G2.com.

Recommendations to others considering VividCharts for ServiceNow:

Go with VividCharts if your company is looking for a ServiceNow reporting tool. They are consistently improving the application, the ease of use and flexibility is fantastic. The company is easy to work with and very responsive. Review collected by and hosted on G2.com.

What problems is VividCharts for ServiceNow solving and how is that benefiting you?

For my particular instance, I've been working with my company's HR department to visualize the work that is flowing through the department. Previously, the department had no idea the amount of work they were processing. The VividCharts reports were used to build a case for additional HR headcount and shifting resources. Review collected by and hosted on G2.com.