G2

Satish K.

Software Engineer

Construction

Enterprise (> 1000 emp.)

11/10/2025

"Versatile Service Management Platform That Boosts Productivity, But Initial Set Up May take time"

4.5/5

What do you like best about Vivantio?

The versatility of this service management platform makes it a superior platform that has been beneficial to our company.

It is an easy to implement service management system that offers extensive coverage and configuration.

Moreover, Vivantio is a friendly platform that automates complex processes or repetitive tasks in our company, which boosts our productivity.

The customer service we get whenever we contact the support team of this service management platform is top notch. Review collected by and hosted on G2.com.

What do you dislike about Vivantio?

Setting up Vivantio‘s dashboard may take time for beginners and they may require external help.

When it comes to handling large deployments, Vivantio is at times slow. Review collected by and hosted on G2.com.

What problems is Vivantio solving and how is that benefiting you?

Since we started using Vivantio, our productivity has improved because it has automated our repetitive tasks massively.

We also use Vivantio to manage service operations across different departments.

Vivantio is a powerful service management solution that improves consistency in our company. Review collected by and hosted on G2.com.