G2

UH

Verified User in Hospitality

Small-Business (50 or fewer emp.)

11/9/2019

"Great platform"

4/5

What do you like best about Visual Matrix PMS?

This software is user friendly and customer service is great Review collected by and hosted on G2.com.

What do you dislike about Visual Matrix PMS?

There are some features that could use some advance explanations but you can’t find content anywhere instead you have to call customer service. The are general good but sometimes that is frustrating for customers Review collected by and hosted on G2.com.

Recommendations to others considering Visual Matrix PMS:

Make sure you have numbers of your 3rd party vendors hand because visual matrix are not always able to handle questions Review collected by and hosted on G2.com.

What problems is Visual Matrix PMS solving and how is that benefiting you?

We get our guest into the rooms quickly and are able to communicate efficiently in house Review collected by and hosted on G2.com.