![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages")
CF

Verified User in Food & Beverages

Enterprise (\> 1000 emp.)

9/24/2025

"Great Analytics tool!"

4/5

What do you like best about Visier?

Visier is a great analytics tool. It makes it easy to see your People data in a centralized location and it's quick and easy to put together a variety of different types of analysis. It's also great that you have so many filtering and grouping options so you can holistically look at your data in terms of analyzing different data sets together to gain a better understanding of your business. Review collected by and hosted on G2.com.

What do you dislike about Visier?

The main issue I have with Visier is the lack of strong customer support. After joining the platform, I found it quite challenging to receive timely and consistent help. The tool itself can become quite technical, especially when working with Visier Extend, navigating business rules, or trying to understand how the data functions behind the scenes in studio. Based on my experience, their support system leaves much to be desired. Simply linking customers to knowledge articles is not an acceptable means of support. They also do not have any sort of direct support line. You have to submit a ticket and wait quite a while to get an answer which can be incomplete, and sometimes just wrong. They need to beef up their support. Review collected by and hosted on G2.com.

What problems is Visier solving and how is that benefiting you?

Helping us understand turnover involves examining where it happens, which populations are affected, and the timing of its occurrence. By identifying the specific areas or departments where turnover is most common, we can gain insight into potential causes. erstand Turnover. Where it occurs, what populations it occurs in, and when it occurs. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

See what 219 reviewers think of Visier

4.6 out of 5 · Verified reviews from real users

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