I like that it is really easy to schedule and create slots, especially with the mobile platform or the Visibook app. I use it for caregiver shifts to coordinate multiple caregivers. It works better than employer scheduling tools because I didn't need all the extra payroll management features. Review collected by and hosted on G2.com.

I would like to have notes visible to participants that can show on the slot. For example, when people are taking shifts, sometimes they don't sign up because they are hoping someone else will take a shift or fill an appointment - but the others are busy or can't do that day. There is no way to indicate who checked the slot but it is not available. For example, Katie and John are not available for that slot, so Susie and Johnny may consider filling that appointment instead of another one where all 4 caregivers are available - IF they can read the appointment notes or comments. If there could be visible notes in the slot, it could be more informative (there is a note section visible to the slot creator, but not to everyone who views the calendar). There is not a good way to communicate within a team about a specific date. Also, the app doesn't auto-populate well. Sometimes you have to sign out and in again for appointments to appear, which can be tricky, meaning you create duplicate slots on the same date.

I guess I am saying that if customers are scheduling and they don't need to make comments, that's fine. If you are coordinating a team and people need to chat about how to get all the slots filled up, there is some lack. Review collected by and hosted on G2.com.