G2

Sara W.

Office Manager

Construction

Small-Business (50 or fewer emp.)

2/8/2017

"thank you for calling________"

4/5

What do you like best about VirtualLogger?

How quickly they got into contact with us once ewe showed we were interested in what they had to offer. set up was a breeze and they tailored to our every need and made it very personable. Review collected by and hosted on G2.com.

What do you dislike about VirtualLogger?

Once we had launched, they were a little hit and miss on getting back with us or fixing or answering any questions bringing me to fix things a lot on my own but it was easy enough for me to fix thank goodness Review collected by and hosted on G2.com.

Recommendations to others considering VirtualLogger:

beware of customer service after initial setup and with that ask more questions while setup is in play. even ones you think you may know or wont need to know Review collected by and hosted on G2.com.

What problems is VirtualLogger solving and how is that benefiting you?

when a customer calls, they can get the right extension the fist time everytime and there is no more shuffling customers, venders, employees to the right line anymore. Causing more ease and flow in the office and we aren't dropping calls anymore and getting to everyone in an extremely timely fashion Review collected by and hosted on G2.com.