I like that it feels like I'm talking to a live person, as if they were behind a door in an office. It's very easy to use, and I can welcome many clients with one person doing multiple jobs. The system works very well, and the help I've received from Virtual Front Desk has been very good. The setup seemed relatively easy to me, and overall, not very difficult if the parameters are clearly agreed upon in advance. Review collected by and hosted on G2.com.
I find the integration with company users interesting, but sharing their data with Virtual Front Desk is delicate for security reasons. I think it should be investigated more and explained better to companies. The internal part of the setup is also a bit more complicated, although overall not very difficult if patterns and parameters are discussed in advance. Review collected by and hosted on G2.com.
Thank you for the thoughtful review. It’s great to hear the system is working well, the setup was manageable, and our support has been helpful. We understand that sharing user data requires careful consideration.