Virtual Front Desk is a relatively affordable option for managing basic reception and visitor-related tasks, without needing someone to be physically stationed at the front desk at all times. Review collected by and hosted on G2.com.
This isn’t a fault of VFD; it’s more about the visitor experience. For first-time visitors, it can take a bit of adjustment not having a person there when they arrive. Overall, we’ve received good comments about VFD. Review collected by and hosted on G2.com.
Thank you, Lisa, for taking the time to share your experience with Virtual Front Desk! We really appreciate your feedback and are glad to hear that VFD has been a good fit for your reception and visitor management needs.
We also completely understand the adjustment some first-time visitors may experience when arriving at a virtual reception. Our upcoming AI Agent will help address exactly that by proactively greeting every visitor and guiding them through the experience from the moment they arrive.
Thanks again for your trust and feedback!