I find Virtual Front Desk easy to use and set up, which makes it really convenient. I like how visitors can communicate directly with their team member without needing someone else to be the middle person. It's great that the system allows for this direct communication, enhancing our efficiency. Review collected by and hosted on G2.com.
I would like some more information on documentation and having safety documents to be able to sign by contractors, and I would also like to be able to print temporary badges. So, attaching a printer to the Virtual Front Desk would be helpful. Review collected by and hosted on G2.com.
Hi Eloise, thank you for the review; we appreciate it. Glad the direct connection between visitors and your team is cutting out the middle step.
Good news for your wish list: all of it is already available. Safety documents can be added to the sign-in form for contractors to read and sign, with the signed copy stored in the visit record, and the documents can also be displayed on the station screen. Temporary badge printing is supported too, with a compatible label printer connected to the station. You're right that this should be easier to discover, and we're actively expanding our documentation. In the meantime, reach out, and we'll walk you through turning it all on.
Thanks again for taking the time to review us.