G2

Verified User in Legal Services

Enterprise (> 1000 emp.)

8/17/2021

"viUtilize is a great tool for capturing and managing attorney workload assignments!"

5/5

What do you like best about viResourceAllocation?

Its ease of use, highly customizable and viGlobal's top notch customer support service. Review collected by and hosted on G2.com.

What do you dislike about viResourceAllocation?

Nothing at this time. the software performance has been excellent and consistent while viGlobal continues to provide us with excellent customer service support. Review collected by and hosted on G2.com.

Recommendations to others considering viResourceAllocation:

The software our firm used prior to viUtilize to capture and manage current workload assignments for fee earning staff was not performing well. We had complaints about its ease of use, and it also became cumbersome to customize as users from new practice groups and branch offices were added.

ViGlobal came up with a great tool - viUtilize/availability - which solved the problems we had once we signed up, and their customer support team with Kiho Yi in particular has been a great resource and always available. It has been eleven years since we first signed up and the software performance has been excellent and consistent while viGlobal continues to provide us with excellent customer service support. Review collected by and hosted on G2.com.

What problems is viResourceAllocation solving and how is that benefiting you?

it is used to capture and manage current workload assignments for fee earning staff Review collected by and hosted on G2.com.