Vibe is easy to use, works, clean UI, UX, and support is helpful, especially with our latest call out to open a ticket and got to work with Mateo. He listened carefully, explained the issue I had back to me to make sure he understood correctly, then guided me through answering my questions which was very helpful and ultimately helped me win the Customer. Thank you very much Mateo! Review collected by and hosted on G2.com.

Would improve some of the navigation features to where it's a step by step intuitive guide with question mark help pop ups along the way for first timers to get things going faster. Quotes and Invoices could be a bit cleaner or more polished looking. Says all the right information which is great, but maybe a template driven proposal to quote to invoice setup would be amazing. Be nice if there were connectors to accounting systems or API connections to export data back and forth. Would be great if the Vibe portal could open in a new window within the Viirtue portal to make it a seamless connection point instead of going back and forth between both portals. Integration connectors could be listed in Vibe so we have a selling point to the customer, for example Zapier, ChatGPT, Claude, or RMM connections like Syncro would be great. This falls right into AI automation features around voice which is another selling point for customers and drives overall ROI on choosing our platform over the competition. We think these improvements over time would help with performance, value proposition, and features for IT MSP's moving to the platform. Review collected by and hosted on G2.com.