G2

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

5/1/2021

"High Quality Solution, from an Honest, Credible & Understanding company"

4.5/5

Describe the project or task Vigience helped with:

Vigience provided their software Overcast to pull both batch and real-time data out of SAP to create a single, simple workflow within a non-SAP application. Vigience also provided consulting services to help us implement the system and helped us get the integration officially certified by SAP. Review collected by and hosted on G2.com.

What do you like best about Vigience?

1. No unsubstantiated hype.

2. Many Executives are former SAP employees who know what they are talking about.

3. Product worked as stated and when we had requirements that were not included, the company invested the time to build to our specifications without additional fees, and create new features. Review collected by and hosted on G2.com.

What do you dislike about Vigience?

At the time, there was no support team in the US, although they were flexible in taking calls in the morning and night. Review collected by and hosted on G2.com.

Recommendations to others considering Vigience:

Consider all long-term costs. We had the skills internally to built a custom solution but, with SAP and other enterprise solutions continually evolving, the question was whether we wanted to maintain expertise about this integration forever. Adding in risk factors such as team attrition, the preference among the team to work on new development rather than old support and the implication to mission-critical workflows, we chose Vigience. Even the personal relationships that the Vigience team had with internal SAP employees helped in ways we couldn't have done ourselves. Review collected by and hosted on G2.com.

What problems is Vigience solving and how is that benefiting you?

Acquire batch and real-time SAP data for a sales and marketing use case with a non-SAP API product and user interface requiring a single, clean workflow across systems. Review collected by and hosted on G2.com.