The standout was the support. We had a standing weekly touchpoint with Ahsan, who was responsive and knowledgeable, and we always knew what our next steps were. We also loved how minimal and customizable the app interface can be. With past event apps, we couldn't modify or hide features, but vFAIRS let us tailor the app to our conference. The scavenger hunt added fun and whimsy to the event, and we appreciated being able to upload speaker handouts and slides and letting attendees build personalized agendas. The app felt intuitive for our participants. Review collected by and hosted on G2.com.

Emails sent from the app are fully customizable, but there are no pre-set templates, so we built our own (with an example from Ahsan). Editable starter templates would be a nice addition. On event day, time zone issues caused notifications to go out an hour early and "in progress" alerts to run ahead of schedule, and it took a while to get things back in sync. Finally, the chat feature went unused because it wasn't clear how attendees would start a chat room. Next time, we'll set up rooms ahead of time. Review collected by and hosted on G2.com.