Vertice has given us much better visibility and control over our SaaS supplier estate. Having renewals, contracts, costs and ownership information in one place makes it much easier to manage upcoming renewals and avoid things being missed.
The biggest benefit for us has been the procurement support. The Vertice team takes a lot of the legwork out of supplier negotiations, provides useful market and pricing benchmarks, and helps us challenge renewal costs more effectively. The platform also gives business owners and approvers a clearer, more consistent process to follow.
Overall, it has helped us move towards a much more structured approach to SaaS procurement and supplier management, while also identifying opportunities for cost savings. Review collected by and hosted on G2.com.
One area that could be improved is the flexibility of the platform and workflows. Some processes can feel quite rigid, particularly where a supplier or contract doesn't fit neatly into a standard SaaS procurement journey.
There is also a learning curve when rolling the platform out to a wider group of business owners and approvers, so making some of the workflows and actions more intuitive would help drive adoption.
That said, we've found the Vertice team very responsive to feedback and willing to work with us when the standard process doesn't quite fit our requirements. Review collected by and hosted on G2.com.