I like the insight into the status of payments, such as knowing whether a check has been sent or cashed, and the ease of processing ACH and check payments directly in the Intacct Bill Pay screen. These features save time overall and make answering questions easier. There's less clicking into different portals or screens, and there's better insight for the whole team into the status of a payment, so we're not chasing things down as much. I've really enjoyed the service, and it has had a positive impact on our workflow. The initial setup was very easy, which I appreciated. Review collected by and hosted on G2.com.
Functionality in the Intacct Registers system could be improved. I would like to be able to have payment notifications sent internally as a default for our records and archives. There's also an issue currently where the payment defaults to Check and gets stuck on that even after ACH information is entered for a vendor. While I currently have a workaround it adds time and has caused frustration in the past. Review collected by and hosted on G2.com.