
I like the customizability of reports, the ease of interfacing with Excel, and the streamlining of processes. One of the reports I use went from creating 50+ individual reports and emailing each one to the department manager to updating a single report template and giving the managers access to view it on Vena any time. Using the Task Bindings feature, I can lock down the report so each manager only sees their own department(s). If a change is needed, I only need to make it to the main template and all are updated. It is a huge time saver. Each year, I don't need to re-create reports for the new data, it is just a matter of updating the year that the report points at and everything else is automatic. This also reduces basic requests for account info since it is available to managers on demand, down to transaction-level details. Review collected by and hosted on G2.com.
Vena's strength of customizability also means that if an implementation is not designed well from the beginning, it can be more challenging to use or improve going forward. A good design and setup is key. Many of the pre-built reports are pretty but overly complicated, and they can be challenging if not impossible to edit. I found that creating our own reports from scratch was the best way to get things the way I need them to work. Getting clear training and direction to create our own reports was more challenging than I would have liked. Review collected by and hosted on G2.com.