G2

Verified User in Primary/Secondary Education

Enterprise (> 1000 emp.)

4/30/2024

"Vanco is Great for Student Fees"

4.5/5

What do you like best about Vanco?

I find that Vanco RevTrak Web Store is easy to setup for our public school district. We utilize the webstore for a variety of district events that require a registration fee, and RevTrak is a perfect solution to collecting those payments. Review collected by and hosted on G2.com.

What do you dislike about Vanco?

There are times that we need to collect additional information for a purchase, and it is not always easy or intuitive to add the additional fields to collect the data. In addition, finding the correct report that displays the payment information as well as the additional information that needed to be collected is not intuitive, but does exist. Review collected by and hosted on G2.com.

What problems is Vanco solving and how is that benefiting you?

We began using Vanco RevTrak Web Store for our district's student Chromebook fee payments. Connecting a link to the webstore from our student information system was easy and allowed parent/guardians an alternative to sending in cash, checks or money orders. Prior to using Vanco RevTrak payments for Chromebook fees could only be accepted by cash, check or money order. The time required to process the payments was long, and the ability to track a payment was only determined by the information manually entered into our Student Information System. Although the option to send cash, check or money order is still available, once we moved to the secure Vanco RevTrak Web Store as our primary collection process, the payment details are immediately available, easily tracked in the system, and refunds are now done instantly by the click of a button as opposed to having our Finance Department manually issuing a check that could take weeks for process. Review collected by and hosted on G2.com.